Service Engineer

VST Tillers Tractors Ltd; Ernakulam; On-site; INR 300,000 - 540,000; Full time

Job summary

VST Tillers Tractors Ltd in Kochi is hiring a Service Engineer for a full-time, on-site role to maintain, diagnose, and repair power tillers and related farm equipment. Based in Kochi, the position involves regular field visits and hands-on servicing.

You will work with dealers and customers to ensure timely technical assistance, document service activities, and uphold safety standards while improving product reliability.

Qualifications

• Experience in mechanical and electrical maintenance of farm machinery.
• Field service and on-site customer support experience.
• Willingness to travel within the region and work independently.
• Good understanding of safety standards and reporting.

Responsibilities

• Perform routine and preventive maintenance, diagnostics, and repair of power tillers, and related farm equipment.
• Visit customer sites, assess equipment performance, and resolve technical issues.
• Prepare service reports and provide field service updates.
• Coordinate with dealers and customers to ensure timely technical assistance and improve product reliability.

Skills

Troubleshooting

Field service experience

Customer support

Power tillers/tractors maintenance

Communication skills

Safety standards knowledge

Basic computer skills

Willingness to travel

Education

Diploma or degree in Mechanical/Automobile engineering

Job description

Company Description

VST Tillers Tractors Ltd is India’s leading brand in power tillers and a pioneer in 4WD compact tractors, supporting modern farm mechanization across the country. The company offers a versatile range of tractors, smart farm machines, and advanced implements designed to improve agricultural productivity and efficiency. VST focuses on delivering reliable, robust solutions tailored to diverse farming needs, from small holdings to larger operations. With a strong presence in the mechanized farming sector, the organization provides opportunities to work with innovative technologies that help transform agriculture.

Role Description

The Service Engineer role is a full-time, on-site position based in Kochi. The Service Engineer will perform routine and preventive maintenance, diagnostics, and repair of power tillers, and related farm equipment. Daily responsibilities include visiting customer sites, assessing equipment performance, resolving technical issues, and providing field service support. The role involves collaborating with dealers and customers to deliver timely technical assistance, preparing service reports, and ensuring compliance with company quality and safety standards. The Service Engineer will also offer basic user training, communicate service updates, and coordinate with internal teams to improve product reliability and customer satisfaction.

Qualifications

• Strong troubleshooting and diagnostic skills for mechanical and electrical issues in farm machinery and tractors.
• Hands‑on experience in field service and on‑site customer support for agricultural or industrial equipment.
• Ability to provide technical support, including guiding customers on proper usage and basic issue resolution.
• Proficiency in maintenance and repair of power tillers, compact tractors, or similar machinery.
• Effective communication skills to interact with customers, dealers, and internal teams in a clear, professional manner.
• Diploma or degree in Mechanical, Automobile, or related engineering discipline preferred.
• Understanding of safety standards, service documentation, and basic computer skills for reporting.
• Willingness to travel within the region, strong customer service orientation, and ability to work independently in the field.