Senior Salesforce QA Engineer

Ness Digital Engineering; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading technology firm is seeking a Senior Salesforce QA Engineer to conduct both manual and automated testing within their Salesforce platforms. This mid-senior level role requires strong analytical and debugging skills, with responsibilities that include creating test plans, performing end-to-end testing, and developing automation frameworks. The ideal candidate will have 6–9 years of Salesforce QA experience, handling aspects of Salesforce Sales Cloud and integrations, and will advocate for quality engineering within a collaborative Scrum environment.

Qualifications

• 6–9 years of experience in Salesforce QA with expertise in Manual and Automation.
• Strong hands-on testing experience using Salesforce tools.
• Familiarity with DevOps, Git branching, and CI/CD processes.

Responsibilities

• Analyze requirements and create test plans, test cases.
• Perform end-to-end testing across Salesforce solutions.
• Build and maintain automation frameworks using BDD.

Skills

Salesforce QA expertise

Automation testing

Analytical skills

Debugging ability

Salesforce integrations

Tools

Selenium

Postman

Jira

Zephyr

Job description

Senior Salesforce QA Engineer (Manual & Automation)

We are looking for a highly experienced Senior Salesforce QA Engineer who is strong in both manual and automation testing, with deep hands‑on expertise across Salesforce Sales Cloud, Service Cloud, Experience Cloud, Lightning components, integrations, and platform automation. This role demands strong analytical skills, excellent debugging ability, and proficiency with Salesforce‑specific testing tools and automation frameworks.

Key Responsibilities

1. Functional & Manual QA

• Analyze requirements, design user stories, and create comprehensive test plans, test cases, and traceability matrices.
• Perform end‑to‑end testing across Sales Cloud, Service Cloud, Experience Cloud and custom Salesforce solutions.
• Validate configurations including Record Types, Page Layouts, Profiles, Permission Sets, Sharing Rules, and automation (Flows, Process Builder, Apex).
• Test Lightning Experience UX, including LWC, Aura components, Dynamic Forms, modals, and screen flows.
• Execute CRUD/FLS, row‑level security, and permission‑based access testing.
• Use Salesforce Lightning Inspector for inspecting LWC/Aura components, performance profiling, and event tracing.
• Use Developer Console for SOQL queries, debug logs, and Apex monitoring.
• Execute complex SOQL/SOSL queries for data validation and test data setup.
• Utilize Data Loader, Workbench, Salesforce Inspector for data setup, metadata validation, and bulk operations.
• Validate APIs, platform events, CDC triggers, and asynchronous processes.

2. Automation Testing

• Build and maintain test automation frameworks using Cucumber/BDD frameworks.
• Automate Lightning components, handling dynamic IDs, shadow DOM, modal flows, and asynchronous UI loads.
• Integrate automation suites within CI/CD pipelines (GitHub Actions, Jenkins, Bitbucket Pipelines).
• Ensure continuous regression automation coverage and reporting.

3. API & Integration Testing

• Test REST/SOAP integrations using Postman, Workbench, and cURL.
• Validate OAuth flows, request/response payloads (JSON/XML), integration transformations, and error handling.
• Test asynchronous integrations such as Platform Events, CDC, Batch Apex, Queueables.
• Identify governor limit issues and troubleshoot performance bottlenecks.

4. Test Management & Documentation

• Use Zephyr, Jira, TestRail, or qTest to manage test cases, executions, and reporting.
• Document detailed test results, automation reports, defect logs, and root‑cause analysis.
• Lead defect triage meetings and collaborate with Dev, Admins, BAs, and Product Owners during sprints.
• Mentor junior QA team members and help establish best practices.
• Participate in sprint ceremonies: backlog grooming, estimation, reviews, and retrospectives.
• Advocate for quality engineering and shift‑left testing within the Scrum team.

Required Skills & Experience

• 6–9 years of experience in Salesforce QA with expertise across both Manual and Automation.
• Deep understanding of Salesforce configuration, data model, Lightning UI, Apex fundamentals, and cloud capabilities.
• Strong hands‑on testing experience using SOQL, Lightning Inspector, Workbench, Developer Console, and Data Loader.
• Automation experience with Selenium, Provar, ACCELQ, Tosca, Robot Framework, or equivalent tools.
• Strong understanding of integration patterns and middleware‑driven flows.
• Familiarity with DevOps, Git branching, and CI/CD processes.
• Exceptional analytical skills and attention to detail.

Seniority level

Mid‑Senior level

Employment type

Full‑time