Salesforce QA / Automation Tester

Zoho; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Zoho is seeking a Salesforce QA / Automation Tester to engineer and execute QA frameworks across our multi-cloud environment. The candidate will design robust test strategies, build automated regression suites, and validate declarative rules, Apex paths, and integration touchpoints for zero-defect deployments.

The role requires 3–6 years of enterprise QA experience, with 3+ years in scripting for Salesforce. Strong knowledge of CPQ, MuleSoft, and Field Service app responsiveness is preferred.

Qualifications

• 3 to 6 years of enterprise software QA experience, with 3+ dedicated years engineering QA scripts specifically for the Salesforce platform.
• Deep understanding of Salesforce objects, standard fields, record types, governor limits, security permissions, and pipeline deployment models.
• ISTQB Foundation or Advanced Level software testing certification.
• Prior experience validating Salesforce CPQ configurations, MuleSoft integrations, or checking mobile responsiveness patterns for the Salesforce Field Service app.

Responsibilities

• Design and maintain automated testing frameworks optimized for Salesforce environments.
• Build and execute end-to-end regression test scripts across Salesforce modules (Sales, Service, Experience Clouds).
• Validate declarative features including multi-step Salesforce Flows, validation rules, and sharing models.
• Perform integration and API testing (REST/SOAP) with external ERP/database layers.
• Orchestrate test data management plans in developer sandboxes.
• Document steps to reproduce failures and triage defects with development teams.
• Integrate test suites into DevOps CI/CD pipelines for automated regression on merges.

Skills

Salesforce QA

Automation testing

API testing (REST/SOAP)

CI/CD integration

Test data management

Education

ISTQB certification

Salesforce CPQ validation

MuleSoft integrations

Tools

Salesforce CPQ

MuleSoft

Job description

• Relevant Experience Required: 3+ years of dedicated experience testing Salesforce platform configurations and customizations
• Mandatory Certification: Salesforce Certified Administrator or Certified Platform App Builder

Job Summary

We are seeking a Salesforce QA / Automation Tester to engineer and execute comprehensive quality assurance frameworks across our multi-cloud environment. The ideal candidate will design robust test strategies, build automated regression script suites, and validate complex declarative rules, Apex code execution paths, and integration touchpoints to ensure zero-defect deployments.

Key Responsibilities

• Design and maintain automated testing frameworks specifically optimized to handle Salesforce’s dynamic DOM structures, shadow DOMs, and nested iframe architectures.
• Build and execute end-to-end regression test scripts across core platforms (e.g., Sales, Service, Experience Clouds) to validate platform functionality during sprint releases.
• Validate complex declarative features including multi-step Salesforce Flows, custom validation rules, profile level access, page layouts, and sharing models.
• Perform rigorous integration and API testing (REST/SOAP) to verify high-volume data transactions between Salesforce and external ERP or database layers.
• Orchestrate test data management plans, creating, seeding, and purging realistic record footprints across developer sandboxes to support accurate functional testing.
• Perform detailed manual validation and defect triage, documenting steps to reproduce failures, tracking resolution lifecycles, and collaborating with developer teams.
• Integrate test suites into DevOps CI/CD pipelines to enable automated regression run triggers upon code repository merge actions.

Requirements

• 3 to 6 years of enterprise software quality assurance experience, with 3+ dedicated years engineering QA scripts specifically for the Salesforce platform.
• Deep understanding of Salesforce objects, standard fields, record types, governor limits, security permissions, and pipeline deployment models.
• ISTQB Foundation or Advanced Level software testing certification.
• Prior experience validating Salesforce CPQ configurations, MuleSoft integrations, or checking mobile responsiveness patterns for the Salesforce Field Service app .