Senior Relationship Manager

Marsh McLennan; Pune District; Hybrid; INR 1,800,000 - 2,600,000; Full time

Job summary

Marsh Risk India, based in Pune, is seeking a Senior Relationship Manager for the Employee Health & Benefits team. Hybrid role with at least three days in the office.

The candidate will identify client needs, drive new business, and manage stakeholder relationships while collaborating with global teams to deliver comprehensive benefits solutions.

Qualifications

• Ability to manage & build relationships with internal and external customers, insurance partners and servicing vendors.
• Domain Knowledge preferred.
• MBA degree
• Technical knowledge - MS Office – Word, Excel and Outlook
• 5+ years’ of experience in managing employee health & benefits lines for corporate clients (insured-facing role preferred)

Responsibilities

• Identify client needs and develop action plan for servicing them.
• Responsible for new business generation.
• Build and maintain relationships with key stakeholders internally and externally.
• Focus on servicing existing client relationships and expanding opportunities in the existing base.
• Identify client needs and develop marketing strategy and action plan for assigned clients.
• Gather & share market intelligence with leadership teams at regular frequencies.
• Ability to work with Global team on various tools to support local relationships.
• Offering technical support function to the Direct Sales Team & Servicing Teams.
• Provide leadership, support and guidance to the team.
• Conduct trainings for colleagues, mentor & coach team members to support growth within the firm.
• Booking and Invoicing of Business on Time.
• Coordinate with other Marsh practices for portfolio penetration.
• Create succession-planning roadmap for all in-scope positions.
• Collaborate with internal functions to deliver best in class service.
• Conduct webinars for prospects and clients on industry issues or new products.
• Demonstrate and drive Best Practices in Benefits Design, Risk Consulting & Analysis.
• Negotiate and coordinate with Global Client Executives for Mercer and Marsh Global referred accounts.

Job description

Company:

Marsh Risk

Description:

We are seeking a talented individual to join our Employee Health & Benefits team at Marsh Risk India, a Marsh business. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office

Senior Relationship Manager- Employee Health & Benefits Team

We will count you to:

• Identify client needs and develop action plan for servicing them


• Responsible for new business generation.


• Build and maintain relationships with key stakeholders internally and externally.


• Focus on servicing existing client relationships and expanding the opportunities in the existing base


• Identify client needs and develop marketing strategy and action plan for assigned clients.


• Gather & share market intelligence with leadership teams at regular frequencies.


• Ability to work in conjunction with Global team on various tools, supporting local relationships for arriving at required results


• Offering technical support function to the Direct Sales Team & Servicing Teams.


• Responsible for providing leadership, support and guidance to the team.


• Conduct trainings for colleagues, mentor & coach team members to support their growth within the firm.


• Booking and Invoicing of Business on Time


• Co-ordination with other practices of Marsh with collaboration approach for exploring portfolio level penetration in client relationship (Cross sell for other Non-EB portfolios)


• Create succession-planning roadmap for all in-scope positions.


• Collaborate with all key internal functions to deliver best in class service to your clients.


• Conduct Webinars for prospect and clients on key issue facing the industry or launching of new products.


• Demonstrate and drive Best Practices in Benefits Design, Risk Consulting & Analysis.


• Negotiation and Coordination with Global Client Executives for Mercer and Marsh Global referred accounts.

What you need to have:

• Ability to manage & build relationships with internal and external customers, insurance partners and servicing vendors.


• Domain Knowledge preferred.


• MBA degree


• Technical knowledge - MS Office – Word, Excel and Outlook


• 5+ years’ of experience in managing employee health & benefits lines for corporate clients Prima facie, prior experience should relevant only when candidate has managed client (insured) facing role.

What makes you stand out?

• Strong analytical and problem solving and skills.


• Good communication skills..


• Ability to work independently and within a team.


• Organised, self-discipline and pro-active.


• Good multi-tasking ability.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.


• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.


• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


• Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedInand X.
  Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
  Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.