Senior Manager - Fiduciary Operations - Mumbai

Marsh Risk; Mumbai; Hybrid; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Professional development opportunities

Inclusive culture

Flexible work environment

Job summary

Marsh Risk in Mumbai is seeking a Senior Manager for Fiduciary Operations. This hybrid role involves leading operational targets, managing forecasts, and collaborating with Client Executives to track revenue.

The ideal candidate will have over 6 years of experience in the insurance industry with strong analytical abilities and proficiency in MS Office. Join a vibrant team that fosters professional growth and collaboration.

Qualifications

• 6+ years of experience in the insurance industry.
• Domain knowledge preferred.
• Technical knowledge of MS Office (Word, Excel, Outlook).

Responsibilities

• Extract and share the renewal list and forecast template.
• Prepare and circulate renewal summaries.
• Publish reports and manage forecasts.

Skills

Analytical skills

Problem-solving skills

Communication skills

MS Office - Word, Excel, Outlook

Job description

We are looking for a talented and dynamic individual to join our Fiduciary Operations team at Marsh Risk India, a Marsh business. This role is based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office

Senior Manager - Fiduciary Operations

We will count on you to:

• Extract the renewal list from the system and share the forecast template with the Branch and Department.
• Collate the completed forecast templates upon receipt.
• Prepare and circulate a renewal summary, including lost cases, price variance, and timelines.
• Share FTM booking updates with the Department and Branch on a daily basis.
• Publish Actual vs Forecast reporting and obtain variance reasons (e.g., lost, price variance, or timing) for regional reporting.
• Track and help ensure achievement of Renewal and New Business forecast targets for the Branch and Department.
• Create dashboards and MIS as required.
• Ensure bookings are recorded under the correct income class.
• Share the lost client list with FP&A to support preparation of the lost file.
• Support the Client Executive with bookings requiring exception approvals to book revenue in the system.
• Coordinate with Client Executives on Renewal and New Business bookings.
• Share revenue status and support monthly revenue closure.
• Track and manage Client Service revenue for non-MMB business.
• Allocate revenue share and cross-sell in the register as requested by the Client Executive.
• Share MRC B2B lines monthly for inclusion in the register.
• Reconcile the revenue register with Oracle and resolve gaps.
• Share specialty reports with the region
• Upload the revenue register in the system and circulate monthly reports to relevant stakeholders (Department, Branch, Practice/Sales, Pema, Sub-department).
• Prepare Branch/Department/Practice revenue summaries (including Shadow) and maintain the lost file.
• Share daily revenue status updates and maintain documentation for variance/timing drivers.

What you need to have:

• 6+ years of experience in insurance industry.
• Domain Knowledge preferred.
• Technical knowledge - MS Office – Word, Excel and Outlook

What makes you stand out?

• Strong analytical and problem solving and skills. Good communication skills..
• Ability to work independently and within a team.
• Organised, self-discipline and pro-active.
• Good multi-tasking ability.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender re‑assignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.