Senior Project Manager

Dynata; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Dynata in India (Dadri, Uttar Pradesh) is seeking an experienced Project Manager to own market research projects from initiation through invoicing. You will manage stakeholder expectations, coordinate internal teams and vendors, and guide clients on Dynata’s products and services.

The role requires 4+ years in quantitative online/digital market research, with strong skills in survey design, sampling, and consultation. You will mentor junior staff and may stand in for the Team Lead when needed.

Qualifications

• 4+ years of recent experience in quantitative online and digital market research, including survey design, sampling and consultation.
• Proven ability to manage complex projects and deliver high levels of service.

Responsibilities

• Maintains full project ownership from commissioning to invoice.
• Manages stakeholder expectations and delivers high-quality service in fast-turnaround environments.
• Builds professional client relationships and guides them on Dynata’s products and services.
• Ensures tasks are completed through internal teams and vendors; coordinates translators when needed.
• Anticipates and resolves project challenges and escalates as necessary.
• Supports Sales to drive revenue through client relationships and referrals.
• Communicates updates and status throughout fieldwork; shares knowledge across teams.
• Ensures quality using market research methodologies.
• Manages budgets and timelines for complex projects.
• Leads high-visibility projects across multiple methodologies.
• Mentors junior staff and supports their growth.
• Stands in for Team Lead when needed.

Skills

Project management

Stakeholder management

Client relationship

Budget management

Mentoring

Communication

Team leadership

Job description

• Maintains full project ownership in delivering market research projects from commissioning to invoice.
• Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
• Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata’s products and services.
• Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).
• Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
• Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
• Communicate project updates and status in a responsive and consultative manner throughout project field.
• Share knowledge across internal functional teams.
• Ensures survey quality using current market research methodologies.
• Tracks and manages complex project budgets and timelines
• Takes on high visibility/complex projects and runs projects across multiple methodologies
• Mentors junior staff and assists in their growth
• Able to stand in for Team Lead when needed
• Other duties as assigned.

Responsibilities

• Maintains full project ownership in delivering market research projects from commissioning to invoice.
• Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
• Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata’s products and services.
• Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).
• Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
• Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
• Communicate project updates and status in a responsive and consultative manner throughout project field.
• Share knowledge across internal functional teams.
• Ensures survey quality using current market research methodologies.
• Tracks and manages complex project budgets and timelines
• Takes on high visibility/complex projects and runs projects across multiple methodologies
• Mentors junior staff and assists in their growth
• Able to stand in for Team Lead when needed
• Other duties as assigned.

Experience

• At least 4 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.

Knowledge & Skill

• Entry level for less complex professional roles not requiring a specific degree.
• Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.
• Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.
• Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight