Project Manager

M3 USA; Bengaluru; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

M3 USA in Bengaluru is seeking a Project Manager to serve as the main client contact, overseeing relationships, issues, and engagement throughout project lifecycles. The role emphasizes managing field activities, data collection, and coordination across departments.

Responsibilities include initiating projects, scheduling, and ensuring timely delivery while maintaining quality. Strong communication and problem-solving skills are essential for success in this fast-paced environment.

Qualifications

• Experience in MR Data collection and consulting.
• Study setup scheduling projects and preparing detailed instructions for studies.
• Liaison with client on questionnaire input and study specs to ensure proper data collection.
• Monitoring job progress, meeting deadlines, and providing feedback to client service and DP teams.
• Quality control and adherence to processes to ensure data quality.

Responsibilities

• Act as the key face for the customer, managing client relationships and engagement through the project lifecycle.
• Coordinate field activities to ensure projects are completed within budgets, parameters, and schedules.
• Oversee data collection processes from questionnaire design to final deliverables.
• Facilitate communication across internal departments and external agencies involved in the project.
• Manage initiation, scheduling, and overall project management and client servicing with strong communication.

Skills

Project management

Client management

Communication skills

Attention to detail

Analytical thinking

Problem-solving

Negotiation

Interpersonal skills

Tools

Microsoft Office

Job description

Job Description

The Project Manager serves as the key face for the customer, managing client relationships, issues, and engagement throughout the project lifecycle.

Broad Responsibilities

• Operating as the key face for the customer, managing clients, issues, and engagement through the course of projects.
• Providing clients with solutions related to projects with focus on nurturing client relationships.
• Managing and implementing the internal business processes involved in the collection and preparation of market research data; from the provision of the questionnaire to the delivery of the final deliverables.
• Responsibility for a broad range of complex market research, administrative, and technical activities. The position requires management and facilitation among the various internal departments and external agencies involved in the project.
• With minimal consultation from a senior team member, manages all aspects of the internal business process:
  • All administrative tasks
  • Project initiation
  • Project scheduling
  • Managing all field activities to ensure that projects are completed within established budgets, parameters, and schedule
  • Monitoring field status reports
  • Understanding the data requirements
  • Checking data and proofreading deliverables
  • Coordinating with internal and external departments/agencies
  • Project management, client management, client servicing, excellent communication skills

Qualifications

• Experience in MR Data collection and consulting.
• Study setup scheduling projects: planning what happens when, negotiating where necessary; preparing detailed instructions on studies to ensure studies are correctly administered; and personal briefings to Survey Programming, Data Collection, and Data Processing when appropriate.
• Questionnaire input and specs liaison with client; with suggestions/recommendations for effective data collection.
• Project handling: monitoring job progress and providing feedback; ensuring deadlines are met and taking corrective action where necessary; liaising with client service and data processing on code frames and DP specs; handling project-related queries from data collection or data processing post field; ensuring work meets quality standards.
• Quality control: keep in touch with data collection and data processing suppliers during the project so that problems can be rectified early in the job cycle. Adhere to all processes/standards to ensure quality.
• Job analysis: analyzing the performance on the study and providing recommendations to client service and operations for the future.

Knowledge, Skills, and Abilities

• Ability to handle multiple tasks and meet assigned deadlines within extremely short timeframes.
• Strong attention to detail and accuracy.
• Excellent analytical, computational, and problem-solving skills.
• Excellent interpersonal and negotiation skills.
• Strong written and verbal communication skills with the ability to effectively interact with internal and external clients.
• Ability to explore solutions to complex project situations within tight deadlines.
• Strong computer skills including Microsoft Office and/Suite and other specialized business-related software systems.
• Enthusiastic with good people skills.
• Enjoy working with and talking to people, and be open and interested in new ideas and ways of doing things.

Additional Information

Must be willing to work in AEST (Australian) shift hours.

All your information will be kept confidential according to EEO guidelines.