Project Manager – Senior Project Manager

Dynata; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Dynata in Uttar Pradesh, India is seeking a capable project manager to lead quantitative online market research projects from commissioning to invoicing. You will own deliverables, manage budgets, and coordinate with internal teams and external vendors to ensure high-quality outcomes.

With at least 4 years of experience in online market research, you will guide survey design, sampling, and client consultations.

Qualifications

• Four or more years of quantitative online and digital market research experience.
• Experience in survey design, sampling and client consultation.
• Ability to manage complex projects and collaborate with cross-functional teams.
• Mentoring junior staff and readiness to cover Team Lead duties when needed.

Responsibilities

• Owns projects from commissioning to invoice and manages budgets.
• Coordinates with internal support teams and vendors to deliver surveys.
• Maintains stakeholder expectations and high-level client service.
• Drives revenue growth through client relationship development and referrals.
• Communicates updates and status across project field and teams.
• Shares knowledge across internal functional teams.
• Ensures survey quality using current market research methodologies.
• Takes on high-visibility projects across multiple methodologies.
• Mentors junior staff and acts as Team Lead when needed.

Job description

Responsibilities

• Maintains full project ownership in delivering market research projects from commissioning to invoice.
• Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
• Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata s products and services.
• Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).
• Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
• Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
• Communicate project updates and status in a responsive and consultative manner throughout project field.
• Share knowledge across internal functional teams.
• Ensures survey quality using current market research methodologies.
• Tracks and manages complex project budgets and timelines
• Takes on high visibility/complex projects and runs projects across multiple methodologies
• Mentors junior staff and assists in their growth
• Able to stand in for Team Lead when needed
• Other duties as assigned.

Experience

• At least 4 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.

Knowledge Skill

• Entry level for less complex professional roles not requiring a specific degree.
• Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.
• Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.
• Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight