Senior Program Advisor - US Sales

TECHADEMY; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Techademy is seeking a results-driven Senior Business Development Associate / Program Advisor to join our US Sales team. You will engage working professionals in the US market, assess their upskilling needs, and drive conversions with a consultative approach.

The ideal candidate excels in outbound engagement, follow-up, negotiation, and closing, with hands-on CRM experience and a proven track record in EdTech or online learning environments.

Qualifications

• 2–3 years of experience in Business Development, Inside Sales, or B2C Sales.
• Experience in EdTech, Upskilling, Professional Training, Online Learning, or Career Education preferred.
• Experience handling US/international customers is an advantage.
• Strong English communication, negotiation, objection-handling, and closing skills.

Responsibilities

• Lead Engagement: Initiate outbound calls and engage with working professionals in the US market through company-generated leads.
• Lead Nurturing & Follow-Up: Follow up with prospects via calls, emails, and other channels to move leads through the funnel.
• Consultative Selling & Closure: Understand requirements, suggest Techademy solutions, handle objections, negotiate when needed, and drive closures.
• Product/Service Knowledge: Develop strong knowledge of Techademy programs and value propositions.
• Webinar/Appointment Setting: Identify qualified prospects and schedule webinars or meetings with internal teams.
• CRM Management: Maintain up-to-date records of interactions, status, and activities in CRM.
• Cross-functional Collaboration: Coordinate with Marketing, Sales, Counselling and other teams for alignment.

Skills

English communication

Negotiation

Objection handling

Closing deals

Lead management

Tools

CRM tools

Job description

About the Role

Techademy is looking for a results-driven Senior Business Development Associate / Program Advisor to join our US Sales team. The role involves engaging with working professionals and potential customers in the US market, understanding their learning and upskilling requirements, and driving conversions through a consultative sales approach.

The ideal candidate should have strong communication, follow-up, negotiation, and closing skills, along with experience in B2C/inside sales, preferably in EdTech, Upskilling, Training, or Professional Learning.

Key Responsibilities

• Lead Engagement: Initiate outbound calls and engage with potential working professionals in the US market through company-generated leads.
• Lead Nurturing & Follow-Up: Follow up consistently with prospects through calls, emails, and other communication channels to understand their requirements and move qualified leads through the sales funnel.
• Consultative Selling & Closure: Understand prospect requirements, recommend relevant Techademy learning solutions, handle objections, negotiate when required, and work closely with the internal team to drive successful closures.
• Product/Service Knowledge: Develop strong knowledge of Techademy's programs, solutions, and value propositions to effectively communicate benefits and address prospect queries.
• Webinar/Appointment Setting: Identify qualified prospects and schedule them for relevant webinars, counselling sessions, or meetings with the appropriate internal teams.
• CRM Management: Maintain accurate and up-to-date records of prospect interactions, follow-ups, lead status, and sales activities in the CRM.
• Cross-functional Collaboration: Coordinate with Marketing, Sales, Counselling, and other internal teams to ensure effective lead management and alignment of sales and lead-generation strategies.
• Target Achievement: Consistently work towards achieving assigned sales, conversion, calling, follow-up, and appointment-setting targets.

Requirements

• 2–3 years of experience in Business Development, Inside Sales, or B2C Sales.
• Experience in EdTech, Upskilling, Professional Training, Online Learning, or Career Education is preferred.
• Experience handling US/international customers will be an added advantage.
• Strong English communication, negotiation, objection-handling, and closing skills.
• Comfortable working in a US/night shift.
• Target-oriented and comfortable working in a high-performance sales environment.
• Hands-on experience with CRM tools and lead-management processes.