Senior Program Advisor

Imarticus Learning; Coimbatore District; Presencial; INR 450.000 - 650.000; Jornada completa

Descripción de la vacante

Imarticus Learning in Coimbatore is seeking a Senior Program Advisor for a full-time, on-site role. You will guide prospective learners through program decisions, explain course outcomes, and support enrollment pathways, while coordinating with academic and operations teams.

The position emphasizes ethical counseling, strong communication, and achieving enrollment targets in a fast-paced edtech environment.

Formación

• Strong counseling and advisory skills to understand learner needs.
• Excellent communication in English, both spoken and written.
• Experience in lead management, follow-ups, conversion tracking, and enrollment targets.
• Ability to collaborate with academic, operations, and marketing teams, and provide feedback to enhance programs.

Responsabilidades

• Counsel prospective learners through the decision-making process.
• Explain program features, outcomes, and career pathways.
• Handle inbound and outbound queries and conduct counseling sessions.
• Track performance against enrollment targets and prepare reports.
• Maintain high standards of professionalism and ethical counseling practices.

Conocimientos

Counseling skills

Communication skills

Sales and enrollment

CRM proficiency

Organizational skills

Cross-functional collaboration

Data analysis basics

Bachelor’s degree background

Educación

Bachelor’s degree

Herramientas

CRM system

Descripción del empleo

Company Description

Imarticus Learning is a leading education provider offering industry-focused programs powered by innovative technology, specialized training, career assistance, and mentorship from experienced professionals. Over the past 12 years, the organization has impacted more than 1 million learners through partnerships with premier institutes and thousands of global hiring partners, maintaining a strong placement record and significant average salary growth for learners. Imarticus Learning offers Job Assured Programs, Global Accounting and Finance Programs, Executive Education, and Senior Leadership Programs that help learners build practical, industry-relevant skills. Its unique teaching methodology combines immersive live lectures, hybrid learning formats, peer discussions, capstone projects, and soft skills training to prepare learners for careers in Finance, Data Science, Analytics, Technology, Marketing, and Management. The company is widely recognized through multiple national and international awards for excellence in digital learning, analytics, and finance education.

Role Description

The Senior Program Advisor is a full-time, on-site role based in Coimbatore. This role involves guiding prospective learners through the decision-making process, explaining program features, outcomes, and career pathways, and recommending suitable courses based on individual goals and profiles. The Senior Program Advisor will handle inbound and outbound queries, conduct counseling sessions, follow up with leads, and support learners from initial inquiry through enrollment. The role also includes collaborating with academic and operations teams to ensure accurate program information, tracking performance against enrollment targets, preparing reports, and providing feedback to improve learner experience. The Senior Program Advisor is expected to maintain high standards of professionalism, uphold ethical counseling practices, and contribute to the growth of the center.

Qualifications

• Strong counseling and advisory skills, with the ability to understand learner needs, provide guidance, and build trust-based relationships.


• Excellent communication and interpersonal skills, including clear spoken and written English and the ability to engage with diverse learner profiles.


• Proficiency in sales and enrollment activities, such as lead management, follow-ups, conversion tracking, and meeting enrollment targets.


• Good organizational and administrative skills, including maintaining records, preparing reports, and working with CRM or similar systems.


• Ability to collaborate with academic, operations, and marketing teams, and provide feedback to enhance programs and learner experience.


• Comfort with technology-driven education, online learning platforms, and basic data analysis for tracking performance metrics.


• Bachelor’s degree in any discipline; a background in education, business, or counseling is an advantage.


• Prior experience in academic counseling, education sales, or program advisory roles, preferably in edtech or higher education.


• Strong ethical standards, learner-centric mindset, and the ability to work in a fast-paced, target-driven environment.