Program Advisor - India

Interview Kickstart; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Interview Kickstart Bengaluru is seeking a customer-facing advisor to help candidates prepare for tech interviews. You will connect with customers to understand their needs and guide them on courses and prerequisites.

You will communicate product offerings, provide personalized strategies, maintain relationships, track progress, and contribute to training materials while staying abreast of interview trends.

Qualifications

• Customer-facing advisory experience or similar
• Familiarity with education or career services is a plus
• Strong verbal and written communication skills

Responsibilities

• Connect with customers to understand needs for tech interview preparation.
• Guide candidates on course selection and prerequisites.
• Explain product offerings and alignment with candidate goals.
• Provide personalized strategies and resources for success.
• Maintain relationships through the preparation journey.
• Track progress and provide constructive feedback.
• Stay updated on interview trends to give relevant advice.
• Contribute to developing training materials for candidates.

Skills

Excellent communication skills

CRM software experience

Rapport-building abilities

Understanding of interview processes

Education

BE or MCA, Computer Science preferred

Tools

CRM software

Job description

What does the role entail?

• Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.

• Providing guidance and support to candidates on course selection and prerequisites.

• Effectively communicating product offerings and how they align with candidate goals.

• Offering personalized strategies and resources to help candidates succeed.

• Maintaining relationships with candidates throughout their preparation journey.

• Tracking candidate progress and providing feedback for improvement.

• Staying abreast of industry trends and interview processes to provide the most relevant advice.

• Contributing to developing training materials and resources for candidates.

What could excite you?

• Complete ownership; there is minimal management and extreme autonomy

• High pedigree, high calibre team

• Contribute directly to the success of the business & the top-line impact

• Top-of-the-line compensation

Requirements

• BE (Preferably Computer science), MCA preferred.

• 1 - 5 Years of experience in a customer-facing or advisor role, preferably in education or career services.

• Strong understanding of technical interview processes and preparation strategies.

• Excellent communication skills, both verbal and written.

• Ability to build rapport with customers and provide tailored support.

• Experience with CRM software and managing candidate databases.