Program Advisor - India

Interview Kickstart; India; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Interview Kickstart is seeking a front-line advisor to guide candidates through tech interview prep, understand their needs, and recommend courses and prerequisites. You’ll articulate product offerings and tailor support to individual goals, while building strong relationships throughout the preparation journey.

You will stay abreast of interview trends, track progress, provide feedback, and contribute to developing training materials.

Qualifications

• BE (Preferably Computer science), MCA preferred.
• 1 - 5 years of customer-facing or advisor experience, preferably in education or career services.
• Strong understanding of technical interview processes and preparation strategies.
• Excellent communication skills, both verbal and written.
• Ability to build rapport with customers and provide tailored support.
• Experience with CRM software and managing candidate databases.

Responsibilities

• Connect with customers to understand needs and challenges as they prepare for tech interviews.
• Provide guidance on course selection and prerequisites.
• Explain product offerings and alignment with candidate goals.
• Offer personalized strategies and resources to help candidates succeed.
• Maintain relationships with candidates throughout their preparation journey.
• Track candidate progress and provide feedback for improvement.
• Stay updated on industry trends and interview processes to provide relevant advice.
• Contribute to developing training materials and resources for candidates.

Skills

Excellent communication

Rapport building

Technical interview understanding

CRM software experience

Candidate database management

Education

BE (Preferably Computer science)

MCA preferred

Tools

CRM software

Candidate databases

Job description

What does the role entail?

• Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.

• Providing guidance and support to candidates on course selection and prerequisites.

• Effectively communicating product offerings and how they align with candidate goals.

• Offering personalized strategies and resources to help candidates succeed.

• Maintaining relationships with candidates throughout their preparation journey.

• Tracking candidate progress and providing feedback for improvement.

• Staying abreast of industry trends and interview processes to provide the most relevant advice.

• Contributing to developing training materials and resources for candidates.

What could excite you?

• Complete ownership; there is minimal management and extreme autonomy

• High pedigree, high calibre team

• Contribute directly to the success of the business & the top-line impact

• Top-of-the-line compensation

Requirements

• BE (Preferably Computer science), MCA preferred.

• 1 - 5 Years of experience in a customer-facing or advisor role, preferably in education or career services.

• Strong understanding of technical interview processes and preparation strategies.

• Excellent communication skills, both verbal and written.

• Ability to build rapport with customers and provide tailored support.

• Experience with CRM software and managing candidate databases.