Senior Product Associate - Digital Account Opening and Onboarding

JPMorganChase; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

JP Morgan Chase in Hyderabad, India seeks a Senior Product Associate for Business Banking to drive product development and optimization through user research and customer feedback. You will shape innovative offerings and continuously improve the product lineup by collaborating with cross-functional teams.

You will support discovery, define epics and stories, manage analytics, and contribute to the strategic roadmap with strong stakeholder engagement and data-driven decisions.

Qualifications

• 3+ years of experience in product management or relevant domain.
• Experience translating business needs into epics and user stories with acceptance criteria.
• Strong knowledge of data analytics and data literacy.
• Ability to collaborate with Engineering, Design and other stakeholders.

Responsibilities

• Partners with Product Manager to identify new product opportunities via user research and discovery.
• Plans upstream/downstream implications of features on product experience.
• Supports collection of user research, journey mapping, and market analysis to inform roadmap.
• Analyzes product metrics across development lifecycle against time, cost, and quality targets.
• Writes requirements, epics, and user stories; maintains backlog and delivery plan.
• Manages Sprint Backlog, trade-offs, Agile ceremonies, and sprint readiness.
• Partners with tech teams to refine requirements.

Skills

Product management

Agile methodologies

User research

Data analytics

Backlog management

SQL/Excel proficiency

AI integration

Jira

Stakeholder collaboration

Tools

Jira

Tableau

Splunk

Visio

PowerPoint

Excel

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Business Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development by working with Engineering, Design & other stakeholders
• Manage Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness
• Partner with technology teams, architecture, design and Product teams refine requirements.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle & Developing knowledge of data analytics and data literacy
• Experience in product life cycle activities including discovery and requirements definition
• Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan
• Working knowledge of modern data platforms, UI catalog, and data quality tooling
• Ability to transform business requirements at an epic level to strong technical requirements at a story level & Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, and Jira
• Experience with AI integration and collaborating with AI prompt engineers to deliver AI solutions
• Demonstrated work on AI‑enabled or data‑assisted products (assistive UIs, recommendations, retrieval/search, or workflow copilots)
• Practical familiarity with responsible AI principles (transparency, user control, error states) and firm controls/governance processes
• Hands‑on experience with Jira and agile product development/software delivery lifecycle practices

Preferred qualifications, capabilities, and skills

• Domain expertise in Business Banking
• Emerging knowledge of product release and deployment processes
• Knowledge of Business Banking account opening and shopping flows and underlying services