Senior Product Associate - Digital Account Opening and Onboarding

JP Morgan Chase Bank; Hyderabad; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

JP Morgan Chase in Hyderabad, India, seeks a Senior Product Associate in Business Banking to drive product development and optimization. You will leverage user research and metrics to shape innovative products and improve existing offerings while collaborating with cross-functional teams.

You will collect user insights, map journeys, analyze market data, and translate business needs into clear epics and user stories for engineering and design partners.

Qualifications

• 3+ years of experience in product management or a related domain.
• Proficient understanding of the product development life cycle and data analytics.
• Experience in discovery and requirements definition.
• Translate business needs into epics, features and user stories with clear acceptance criteria.
• Knowledge of data platforms, UI catalog and data quality tooling.
• Strong skills in Excel, PowerPoint, Visio, Tableau, Splunk and Jira.
• Experience with AI integration and AI-enabled products.

Responsibilities

• Partner with Product Manager to identify new opportunities via user research and discovery.
• Plan upstream and downstream implications of new features on the product experience.
• Support user research, journey mapping and market analysis for the roadmap.
• Analyze product metrics across the development lifecycle and ensure targets.
• Write requirements, epics and user stories with acceptance criteria.
• Manage Sprint Backlog, trade-offs and Agile ceremonies; ensure sprint readiness.
• Collaborate with technology, architecture, design and product teams to refine requirements.

Skills

Product management

Data analytics

Data literacy

Discovery & requirements

Backlog & Agile

Jira & Agile

AI integration

Tools

Excel

PowerPoint

Visio

Tableau

Splunk

Jira

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Business Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development by working with Engineering, Design & other stakeholders
• Manage Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness
• Partner with technology teams, architecture, design and Product teams refine requirements.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle & Developing knowledge of data analytics and data literacy
• Experience in product life cycle activities including discovery and requirements definition
• Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan
• Working knowledge of modern data platforms, UI catalog, and data quality tooling
• Ability to transform business requirements at an epic level to strong technical requirements at a story level & Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, and Jira
• Experience with AI integration and collaborating with AI prompt engineers to deliver AI solutions
• Demonstrated work on AI‑enabled or data‑assisted products (assistive UIs, recommendations, retrieval/search, or workflow copilots)
• Practical familiarity with responsible AI principles (transparency, user control, error states) and firm controls/governance processes
• Hands‑on experience with Jira and agile product development/software delivery lifecycle practices

Preferred qualifications, capabilities, and skills

• Domain expertise in Business Banking
• Emerging knowledge of product release and deployment processes
• Knowledge of Business Banking account opening and shopping flows and underlying services