Senior Product Associate - Digital Account Opening & Onboarding

JP Morgan Services India Pvt Ltd; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

JP Morgan Services India Pvt Ltd in Hyderabad seeks a Senior Product Associate for Digital Account Opening and Onboarding. You will drive product development using user research and analytics, partnering with cross-functional teams to shape upcoming features and enhancements.

The role emphasizes translating business needs into concrete epics and stories, maintaining a clear backlog, and ensuring alignment with customer value and strategic goals.

Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle and data analytics.
• Experience in product life cycle activities including discovery and requirements definition.
• Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a backlog and delivery plan.
• Hands-on experience with Jira and agile product development practices.

Responsibilities

• Partners with the Product Manager to identify new product opportunities through user research and discovery.
• Plans upstream and downstream implications of new product features on the overall product experience.
• Supports collection of user research, journey mapping, and market analysis to inform the strategic roadmap.
• Analyzes, tracks, and evaluates product metrics across the development life cycle.
• Writes requirements, epics, and user stories to support product development with Engineering, Design and other stakeholders.
• Manages Sprint Backlog, trade-offs, Agile ceremonies & ensures sprint readiness.
• Partners with technology teams, architecture, design and Product teams to refine requirements.

Skills

Product management

Data analytics

Agile methodologies

User research

Requirements writing

Tools

Jira

Excel

PowerPoint

Tableau

Visio

Splunk

Job description

Senior Product Associate - Digital Account Opening and Onboarding

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Business Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development by working with Engineering, Design and other stakeholders
• Manage Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness
• Partner with technology teams, architecture, design and Product teams refine requirements

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle & Developing knowledge of data analytics and data literacy
• Experience in product life cycle activities including discovery and requirements definition
• Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan
• Working knowledge of modern data platforms, UI catalog, and data quality tooling
• Ability to transform business requirements at an epic level to strong technical requirements at a story level & Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, and Jira
• Experience with AI integration and collaborating with AI prompt engineers to deliver AI solutions
• Demonstrated work on AI-enabled or data-assisted products (assistive UIs, recommendations, retrieval/search, or workflow copilots)
• Practical familiarity with responsible AI principles (transparency, user control, error states) and firm controls/governance processes
• Hands-on experience with Jira and agile product development/software delivery lifecycle practices

Preferred qualifications, capabilities, and skills

• Domain expertise in Business Banking
• Emerging knowledge of product release and deployment processes
• Knowledge of Business Banking account opening and shopping flows and underlying services