Senior Officer, Area Sales Manager, Consumer Banking Group

DBS Bank (Indonesia); Nidur; On-site; INR 900,000 - 1,500,000; Full time

Job summary

DBS Bank (Indonesia) in Nidur is seeking a Product Sales professional to lead a team of Relationship Managers in achieving sales targets and delivering exceptional customer service. The role focuses on growing the Gold Loan portfolio and identifying new business opportunities while ensuring regulatory compliance and cross-team collaboration.

The candidate should coach the team, leverage analytics to drive decisions, and maintain strong client relationships in a fast-paced banking environment.

Qualifications

• Proven track record of leading and managing a team to achieve sales targets and customer satisfaction.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.

Responsibilities

• Lead and manage a team of Relationship Managers to achieve sales targets and deliver exceptional customer service.
• Develop and implement strategies to grow the Gold Loan portfolio within the assigned region.
• Analyze market trends, competitor activities, and customer needs to identify new business opportunities.
• Provide coaching and mentoring to the team to enhance their skills and performance.
• Ensure compliance with all relevant policies, procedures, and regulatory requirements.
• Collaborate with other teams within the Consumer Banking Group to deliver integrated solutions to customers.

Skills

Team leadership

Sales targets

Customer service

Analytics

Data-driven decisions

Communication

Tools

Banking systems

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage a team of Relationship Managers to achieve sales targets and deliver exceptional customer service
• Develop and implement strategies to grow the Gold Loan portfolio within the assigned region
• Analyze market trends, competitor activities, and customer needs to identify new business opportunities
• Provide coaching and mentoring to the team to enhance their skills and performance
• Ensure compliance with all relevant policies, procedures, and regulatory requirements
• Collaborate with other teams within the Consumer Banking Group to deliver integrated solutions to customers

Requirements

• Proven track record of leading and managing a team to achieve sales targets and customer satisfaction
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to build relationships with customers and stakeholders
• Proficient in using relevant banking systems and tools
• Ability to work in a fast-paced, dynamic environment and adapt to changing business needs

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location

Nidur

Job

Product Sales

Schedule

Regular

Employee Status

Full time