Senior Officer, Area Sales Manager, Consumer Banking Group

DBS Bank Ltd; Dharmapuri; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

DBS Bank Ltd is seeking a Product Sales leader in Palacode, Tamil Nadu, to drive gold loan acquisition and portfolio growth. You will lead a sales team, implement localized strategies, and ensure adherence to credit policies and risk controls while expanding market reach.

The role requires a track record in consumer banking sales, strong leadership, and excellent stakeholder management to deliver superior customer service and growth in the gold loan segment.

Qualifications

• Degree in Business, Finance, or a related discipline.
• Demonstrated experience in sales management and team leadership within consumer banking or financial services, with exposure to gold loans.
• Strong understanding of gold loan valuation processes, collateral risk, and market dynamics.
• Proven track record of meeting sales targets and managing distribution networks.
• Excellent interpersonal, communication, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making capabilities.

Responsibilities

• Lead, mentor, and drive a team of sales professionals to achieve gold loan acquisition and portfolio growth targets within the assigned territory.
• Formulate and execute localized sales strategies to expand market share and increase customer acquisition for gold loan products.
• Ensure strict adherence to credit policies, gold valuation standards, risk management frameworks, and regulatory compliance guidelines.
• Monitor team performance metrics, conduct regular reviews, and implement coaching programs to enhance productivity and service quality.
• Collaborate with internal stakeholders, including credit, operations, and audit teams, to ensure seamless loan processing, secure safekeeping, and risk mitigation.
• Maintain high standards of customer relationship management and efficiently resolve escalated customer queries.

Skills

Sales leadership

Team leadership

Stakeholder management

Communication

Analytical skills

Education

Bachelor's degree in Business/Finance

Tools

CRM systems

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead, mentor, and drive a team of sales professionals to achieve gold loan acquisition and portfolio growth targets within the assigned territory.
• Formulate and execute localized sales strategies to expand market share and increase customer acquisition for gold loan products.
• Ensure strict adherence to credit policies, gold valuation standards, risk management frameworks, and regulatory compliance guidelines.
• Monitor team performance metrics, conduct regular reviews, and implement coaching programs to enhance productivity and service quality.
• Collaborate with internal stakeholders, including credit, operations, and audit teams, to ensure seamless loan processing, secure safekeeping, and risk mitigation.
• Maintain high standards of customer relationship management and efficiently resolve escalated customer queries.

Requirements

• Degree in Business, Finance, or a related discipline.
• Demonstrated experience in sales management and team leadership within the consumer banking or financial services sector, with specific exposure to gold loans.
• Strong understanding of gold loan valuation processes, collateral risk, and market dynamics.
• Proven track record of meeting sales targets and effectively managing distribution networks.
• Excellent interpersonal, communication, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making capabilities.

Location

Palacode

Job

Product Sales

Schedule

Regular

Employee Status

Full time