Senior Microsoft CRM Technical

Jobtailor; Bengaluru; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Jobtailor in Bengaluru, India seeks a seasoned Dynamics 365 CRM Developer to lead design and delivery of end-to-end CRM solutions. You will customize entities, forms, dashboards, workflows, plugins, and integrations, using C#, JavaScript, HTML, CSS, and Web API.

The role requires 5+ years of Dynamics 365 experience, Agile delivery exposure, and relevant certifications; collaboration with stakeholders across IT and business is essential.

Qualifications

• 5+ years of hands-on experience in Microsoft Dynamics 365 CRM development and implementation.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience working in Agile delivery environments (Scrum/Kanban).
• Microsoft Dynamics 365 or Power Platform certifications are preferred.

Responsibilities

• Lead the design, development, configuration, and implementation of Microsoft Dynamics 365 CRM solutions aligned with business requirements and best practices.
• Architect and deliver end-to-end solutions across D365 modules including Sales, Customer Service, Marketing, and Field Service.
• Develop and customize CRM components such as entities, forms, views, dashboards, workflows, plugins, and integrations.
• Build custom solutions using C#, JavaScript, HTML, CSS, Dynamics 365 SDK, and Web API.
• Engage with business and technical stakeholders, translating complex technical concepts into clear and actionable discussions.

Skills

Dynamics 365 CRM Development

C# Programming

JavaScript Development

Agile Methodologies

Dynamics 365 Certifications

Education

Bachelor's degree in CS/IT or related field

Tools

Microsoft Dynamics 365

Dynamics 365 SDK

Power Platform

Job description

• Lead the design, development, configuration, and implementation of Microsoft Dynamics 365 CRM solutions aligned with business requirements and best practices.
• Architect and deliver end-to-end solutions across D365 modules including Sales, Customer Service, Marketing, and Field Service.
• Develop and customize CRM components such as entities, forms, views, dashboards, workflows, plugins, and integrations.
• Build custom solutions using C#, JavaScript, HTML, CSS, Dynamics 365 SDK, and Web API.
• Engage with business and technical stakeholders, translating complex technical concepts into clear and actionable discussions.

Requirements

• 5+ years of hands-on experience in Microsoft Dynamics 365 CRM development and implementation.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience working in Agile delivery environments (Scrum/Kanban).
• Microsoft Dynamics 365 or Power Platform certifications are preferred.

Core Competencies

Demonstrates expertise in designing and implementing Microsoft Dynamics 365 CRM solutions, with a strong focus on customization and integration. Proven ability to engage with stakeholders and deliver solutions that meet business requirements in Agile environments.

Highest-signal resume keywords

• Microsoft Dynamics 365 CRM Development
• C# Programming
• JavaScript Development
• Agile Methodologies
• Microsoft Dynamics 365 Certifications

ATS Optimization Keywords

Hard Skills

• CRM Customization
• Entity Development
• Workflow Automation
• Dashboard Creation
• Plugin Development
• Web API Integration
• HTML Development
• CSS Development

Soft Skills

• Stakeholder Engagement
• Technical Communication

Certifications & Qualifications

• Microsoft Dynamics 365 Certification
• Power Platform Certification

Industry Keywords

• Agile Delivery
• Scrum
• Kanban

Tools & Technologies

• Microsoft Dynamics 365
• Dynamics 365 SDK
• Power Platform