Dynamics CRM technical Lead

Synoptek; Pune District; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Synoptek in Pune, India is seeking an experienced CRM Technical Lead to design, build, implement, and support enterprise CRM solutions. You will provide technical leadership, mentor teams, collaborate with consultants and solution architects, and ensure delivery of scalable, high-quality CRM applications.

The role emphasizes hands-on development, integrations, APIs, deployments, CI/CD, and stakeholder communication across projects.

Qualifications

• Experience leading design and delivery of enterprise CRM solutions.
• Strong leadership and stakeholder management skills.
• Hands-on Dynamics 365 CE/CRM development and integrations.

Responsibilities

• Lead the design, development, customization, and implementation of CRM solutions.
• Translate business requirements into scalable technical solutions.
• Guide and mentor development teams, ensuring adherence to coding standards and best practices.
• Develop and review custom components, integrations, plugins, workflows, and APIs.
• Oversee deployments, release management, and CI/CD processes across environments.
• Collaborate with consultants, architects, QA, and stakeholders throughout the project lifecycle.
• Perform code reviews, resolve issues, and optimize performance.
• Support sprint planning, effort estimation, documentation, and production support.

Skills

CRM Leadership

C# / .NET

JavaScript

Dynamics 365 CE/CRM

REST API integrations

Azure DevOps

CI/CD

SQL Server

FetchXML

Agile/Scrum

Communication

Education

Bachelor's degree in CS/IT/CE

MCA

Microsoft Dynamics 365 & Power Platform certifications (preferred)

Tools

Power Apps

Power Automate

Dynamics 365 SDK

Git

Job description

Role Summary

We are seeking an experienced CRM Technical Lead to lead the design, development, implementation, and support of enterprise CRM solutions. The ideal candidate will provide technical leadership, mentor development teams, collaborate with functional consultants and solution architects, and ensure successful delivery of scalable, high-quality CRM applications.

Key Responsibilities

• Lead the design, development, customization, and implementation of CRM solutions.


• Translate business requirements into scalable technical solutions.


• Guide and mentor development teams, ensuring adherence to coding standards and best practices.


• Develop and review custom components, integrations, plugins, workflows, and APIs.


• Oversee deployments, release management, and CI/CD processes across multiple environments.


• Collaborate with functional consultants, architects, QA teams, and business stakeholders throughout the project lifecycle.


• Perform code reviews, resolve technical issues, and optimize application performance.


• Support sprint planning, effort estimation, technical documentation, and production support.

Required Skills

• Microsoft Dynamics 365 CE/CRM Development


• C#, .NET, JavaScript


• Power Platform (Power Apps, Power Automate)


• CRM SDK, Plugins, Workflows, Custom APIs


• REST API Integrations


• Azure DevOps, Git, CI/CD


• SQL Server, FetchXML


• Agile/Scrum methodology


• Strong leadership, communication, and stakeholder management skills

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or MCA.


• Microsoft Dynamics 365 and Power Platform certifications are preferred.