Job Purpose
To lead the merchandising function for key customers and ensure seamless execution of orders fromproduct development and sampling through production, quality, and final shipment. The role will beresponsible for customer coordination, order management, on-time delivery, and achieving businessobjectives.
Key Responsibilities
- -Manage end-to-end merchandising activities from product development to shipment.
- -Handle international/domestic buyers and maintain strong customer relationships.
- -Understand buyer requirements, specifications, tech packs, artwork, samples, and qualitystandards.
- -Coordinate with Design, Production, Purchase, Quality, Planning, and Logistics teams.
- -Develop and follow up on samples, prototypes, approvals, and pre-production requirements.
- -Prepare and monitor order status, production schedules, and shipment plans.
- -Ensure timely execution of orders as per customer requirements and committed delivery dates.
- -Review costing, pricing, margins, and commercial requirements in coordination with themanagement.
- -Monitor fabric, trims, accessories, and other material requirements to ensure timely availability.
- -Resolve production, quality, delivery, and customer-related issues proactively.
- -Conduct regular order review meetings and provide management updates.
- -Track T&A (Time and Action) calendars and ensure adherence to critical milestones.
- -Coordinate with Quality Assurance teams to ensure products meet buyer specifications.
- -Monitor customer feedback and drive corrective actions wherever required.
- -Support new product development and identify opportunities for business growth.
- -Mentor and guide junior/mid-level merchandising team members.
- -Maintain accurate merchandising reports, order trackers, and MIS.
- -Ensure compliance with customer requirements, quality standards, and company policies.