Senior Manager - Zonal Strategic Initiative – Software & Digital solution

Schneider Electric; Kolkata District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Schneider Electric in Kolkata seeks a seasoned Frontline Customer Engagement lead to act as the primary customer-facing leader for strategic accounts in the East. You will conduct techno-commercial discussions, present integrated energy solutions, and demonstrate how digitalization and automation meet customer needs.

You will identify new business opportunities across industrial, utility, infrastructure and commercial segments, own order booking and revenue growth, and support bid management and

Qualifications

• BE/B.Tech in Electrical Engineering is required.
• Experience in techno-commercial discussions and solution presentations.
• Ability to translate customer requirements into digital energy solutions.
• Exposure to IoT & digital solutions bidding and tendering.

Responsibilities

• Act as primary customer-facing leader for strategic accounts.
• Conduct techno-commercial discussions, solution presentations, and demonstrations.
• Understand customer energy optimization, digitalization, and automation needs.
• Identify and develop new business opportunities in industrial, utility, infrastructure, and commercial segments.
• Own order booking, revenue growth, and market expansion targets.
• Work with BD team for spec-in of IoT & Digital solutions.
• Collaborate with Digital & branch teams for customer satisfaction and performance feedback.
• Translate requirements into integrated EMS/PMS architecture and support bid management.

Skills

Customer engagement

Solution positioning

Techno-commercial discussions

Channel development

Education

BE/B.Tech Electrical Engineering

Job description

Location: Kolkata

Area of Operation: East

Frontline Customer Engagement

• Act as primary customer-facing leader for strategic accounts
• Conduct techno-commercial discussions, solution presentations, and demonstrations
• Understand customer energy optimization, digitalization, and automation needs
• Identify and develop new business opportunities in industrial, utility, infrastructure, and commercial segments
• Own order booking, revenue growth, and market expansion targets.

Spec-in Activities:

• Work closely with Business Development team for incorporating Lauritz Knudsen EMS/PMS specifications in upcoming Tenders.
• Query Handling & training of BD team for Spec-in of IoT & Digital solution with focus on software solutions.

Customer Satisfaction:

• Collaborate with Digital & branch team for understanding customer satisfaction for existing EMS /PMS installations, take corrective action, share inputs with Product Management & create a bank of performance certificate.

Solution Positioning & Consulting

• Translate customer requirements into integrated digital energy solutions
• Collaborate with engineering teams for customized EMS/PMS architecture
• Support bid management, tendering, and technical compliance

Channel & Ecosystem Development

• Develop ecosystem of consultants, EPC contractors, panel builders, and system integrators
• Enable partner-driven sales growth across regions
• Need to work on capability building of Channel partners like ISP/ASC & MSP & business generation

Market Intelligence & Competition Mapping

• Track competitors in EMS, PMS, automation, and metering space
• Provide insights on pricing, technology trends, and customer expectations

B.E/ B.Tech - Electrical

Experience: 8-12

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* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

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