Deputy General Manager - Services - Field Service (EZ)

Schneider Electric; Kolkata District; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Schneider Electric in Kolkata is seeking a Deputy General Manager – Services Sales BD to drive service sales and business development for the Eastern Zone (West Bengal, Odisha, Jharkhand, and nearby states). You will lead regional teams, manage key accounts, and shape retrofit and modernization projects across LV/MV switchgear and automation solutions.

The ideal candidate has 10–12 years in service sales within the switchgear industry, strong channel partner development, SAP and SFDC

Qualifications

• 10–12 years in switchgear/service sales or related field.
• Strong LV/MV switchgear knowledge and retrofit/modernization experience.
• Experience leading regional or business-development teams.
• SAP and SFDC proficiency.
• Excellent customer-facing and presentation skills.

Responsibilities

• Drive service sales and modernization projects across the Eastern Zone.
• Lead regional teams and manage key accounts and channel partners.
• Oversee retrofitting and panel modernization opportunities in LV/MV switchgear.
• Identify and convert digital retrofit opportunities to recurring revenue.
• Manage bids and negotiate commercial terms to achieve targets.
• Collaborate with cross-functional teams to align service offerings with market needs.

Skills

Service sales

Business development

Channel partner development

Customer relationship management

Enterprise account management

Bid management

Revenue growth

Team leadership

Presentation skills

Strategic sales planning

Education

BE/B.Tech Electrical/EEE

MBA (preferred)

Tools

Salesforce (SFDC)

SAP

MS Office

Job description

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

Designation: Deputy General Manager – Services Sales BD – Kolkata (responsible for Eastern Zone)

Educational Qualification: B.E/ B.Tech – Electrical/ EEE Plus MBA (Preferred)

Ideal Candidate Profile

Experience

• 10–12 years of experience in:
  • Service Sales, Business Development, or Aftermarket Sales
  • LV/MV Switchgear industry
  • Electrical distribution and industrial automation solutions
• Experience managing regional/business development teams
• Exposure to Eastern Zone markets (West Bengal, Odisha, Jharkhand, Chhattisgarh, Bihar, Assam, Northeast) preferred

Technical Expertise

• Strong knowledge of:
  • LV Switchgear (ACB, MCCB, MCB, Relays, Capacitor Banks, etc.)
  • MV Switchgear
  • PCC & MCC Panels
  • Protection systems and electrical safety
  • Industrial Automation products and solutions
  • Retrofitting and panel upgradation opportunities
  • Digital retrofit solutions and connected electrical assets

Commercial Skills

• Service sales (Retrofitting & Modernization)
• Channel Partner development
• Customer relationship management
• Enterprise account management
• Bid management and commercial negotiations
• Revenue generation and business expansion

Systems Knowledge

• Salesforce (SFDC)
• SAP
• MS Office (Excel, PowerPoint)

Leadership

1. Size and structure of team managed
2. Experience handling senior service sales engineers
3. Coaching and performance management capability

Business Development

1. Achievement against service-sales targets
2. Retrofitting and modernization projects closed
3. Digitalization opportunities identified and converted

Technical Assessment Questions

Switchgear

• Thorough knowledge on power gear & control gear
• What factors determine whether a switchgear should be retrofitted or replaced?
• How do you identify modernization opportunities in an installed electrical system?

PCC & MCC

• What are the major components of a PCC panel?
• How does an MCC panel differ from a PCC panel?
• Share an example of a successful panel upgradation project.

Digital Retrofitting

• What digital retrofit solutions have you sold or supported?
• How can electrical asset monitoring improve customer ROI?
• Explain a project where digitization generated recurring revenue.

Must-Have Criteria

• 10–12 years in switchgear/service sales
• Strong LV/MV switchgear knowledge
• Experience in retrofitting and panel modernization business
• Team leadership experience
• Service-sales background (AMC, OMC, Spares)
• SAP and SFDC proficiency
• B.E./B.Tech Electrical/EEE (MBA preferred)
• Strong customer-facing and presentation skills
• Presentation Skills

What's in it for me?

• Lead a dynamic team in a high-growth services environment
• Direct impact on strategic customer accounts and revenue growth
• Career development opportunities with leadership coaching and training
• Collaborative, innovative culture that puts customers first

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

• €40 billion global revenue
• +9% organic growth
• 150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.