Senior Manager - Talent Acquisition (Middle East)

QualityKiosk Technologies; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

QualityKiosk Technologies is seeking an experienced Senior Manager – Talent Acquisition based in Mumbai. The successful candidate will lead end-to-end hiring across technology and business verticals, focusing on quality outcomes and strategic hiring.

The role requires strong expertise in IT hiring, especially within AI Augmented Quality Engineering and Performance Testing. The individual will collaborate with leadership to align hiring strategies with business goals and enhance employer branding.

Qualifications

• Strong experience hiring across technology and business verticals.
• Expertise in hiring for AI Augmented QE, Performance Testing, and Domain-led Testing.

Responsibilities

• Lead and execute end-to-end talent acquisition strategy.
• Manage the entire recruitment lifecycle from sourcing to onboarding.
• Collaborate with senior leaders on hiring strategy.

Skills

Strong experience in IT hiring

Proven track record in volume hiring

Expertise in AI Augmented QE

Hands-on experience with sourcing tools

Education

Graduate / MBA preferred

Job description

QualityKiosk Technologies is one of the world's largest independent Quality Engineering (QE) providers and digital transformation enablers, helping companies build and manage applications for optimal performance and user experience. It is one of the world’s largest independent quality assurance providers, headquartered in Navi Mumbai, India. We help provide Quality Assurance Solutions & Services to 300+ Clients of all sizes around the world, across various verticals and geographies i.e., with operations spread across 25+ countries and a workforce of more than 4500+ employees. The organization enables some of the leading banking, retail, e-commerce, government, automotive, telecom, insurance, OTT, entertainment, pharmaceuticals, and BFSI brands to achieve their business transformation goals. QualityKiosk Technologies is a pioneer in Quality Engineering. The company has been featured in renowned global advisory firms' reports, including Forrester, Gartner, The Everest Group, and Hurun Report, for its innovative, IP-led quality assurance solutions and the positive impact it has created for its clients in the fast-changing digital landscape. The company was named the 'Best IT Employer of the Year Award' by the prestigious Business Leader of the Year Award by ET Ascent and World HRD Congress in 2023 and the Best Company to Work for 2022 by Business Connect Magazine. Quality Kiosk’s 4500+ Quality Assurance consultants are spread across the globe including India, Dubai, Malaysia, Indonesia, Philippines, and Singapore.

About the Role

We are looking for an experienced Senior Manager – Talent Acquisition to lead end to end hiring across technology and business verticals. This role is responsible for driving volume, niche, and senior hiring, building scalable talent pipelines, and delivering high-quality hiring outcomes aligned with business priorities. The incumbent will support hiring across a diversified portfolio including MS - Banking & FS, MS - Insurance, MS - Capital Markets, along with industry verticals such as MS - Consumer Goods, MS - Healthcare & Lifesciences, MS - Automotive & Manufacturing, and MS - EV. The role will also cater to technology and capability teams including QE-Solutions, Performance Assurance, DSL-Solutions, RPA, DEM, and CE (Support Services), alongside innovation and transformation groups such as Watermelon, Bootlabs, DAC, Talent Task Force, and enterprise functions like Corporate and General Pool. The ideal candidate should have strong experience hiring across AI Augmented Quality Engineering & Testing, Performance Testing, Domain-led Testing, along with deep exposure to the BFSI technology hiring ecosystem.

Responsibilities

• Strategic Hiring & Workforce Planning
• Lead and execute end-to-end talent acquisition strategy across functions
• Partner with leadership to translate workforce plans into hiring roadmaps
• Drive hiring across volume, niche, and leadership mandates
• Recruitment Delivery Excellence
• Manage the entire recruitment lifecycle from sourcing to onboarding
• Drive volume hiring (junior to mid-level roles) along with critical positions
• Ensure delivery against TAT, quality of hire, and productivity metrics
• Implement multi-channel sourcing strategies (LinkedIn, referrals, job portals, networking)
• Build strong pipelines for BFSI and technology talent
• Lead hiring across specialized areas such as AI Augmented QE, Performance Testing, and Domain-led Testing
• Stakeholder Management
• Collaborate with senior business leaders and HR stakeholders
• Manage expectations and act as a trusted advisor on hiring strategy
• Ensure alignment between hiring initiatives and business goals
• Lead, mentor, and develop a high-performing recruitment team
• Drive accountability, productivity, and delivery excellence
• Build capability in sourcing, stakeholder management, and closure skills
• Process Excellence & Governance
• Ensure adherence to recruitment processes, compliance, and governance
• Drive continuous improvement in efficiency and candidate experience
• Manage offer negotiations, candidate engagement, and onboarding
• Analytics & Reporting
• Track and present hiring dashboards, MIS, and recruitment analytics
• Use insights to drive data-driven hiring decisions and improvements
• Employer Branding
• Enhance employer branding across hiring channels
• Ensure a seamless and positive candidate experience

Qualifications

• Graduate / MBA preferred.

Required Skills

• Functional Expertise
• Strong experience in IT hiring across business and delivery technology functions.
• Proven track record in volume hiring and niche/leadership hiring.
• Expertise in hiring for AI Augmented QE, Performance Testing, and Domain-led Testing.
• Hands-on experience with sourcing tools, job portals, and social media hiring.