R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day.
For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.
Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.
The Role
We are looking for a Senior Recruiter to join our HR team and drive end-to-end recruitment across technology, product, corporate and business functions.
The role will partner closely with hiring managers and business leaders to understand talent requirements, build strong talent pipelines and deliver a high-quality candidate experience while ensuring hiring timelines and quality benchmarks are met.
What You’ll Do
- Own the end-to-end recruitment lifecycle, from understanding requirements and sourcing to offer closure and onboarding.
- Partner with hiring managers to understand role requirements, define candidate profiles and establish effective hiring strategies.
- Source candidates through job portals, LinkedIn, referrals, internal databases, professional networks and other relevant channels.
- Screen and assess candidates based on skills, experience, role fit and organisational fit.
- Manage interview coordination and ensure a smooth and timely recruitment process.
- Work closely with hiring managers to drive interview feedback, decision‑making and offer closure.
- Manage offer negotiations and candidate engagement through the hiring process.
- Build and maintain strong talent pipelines for current and future hiring requirements.
- Drive recruitment for technology roles including Software Engineering, Data, Product, QA, DevOps and other technical positions.
- Support hiring across corporate and business functions as required.
- Ensure a positive and consistent candidate experience throughout the recruitment lifecycle.
- Maintain accurate recruitment data, trackers and ATS/HRMS records.
- Track and report key recruitment metrics such as time-to-hire, source effectiveness, offer-to-joining ratio, pipeline health and closure rates.
- Identify opportunities to improve recruitment processes, sourcing strategies and overall hiring efficiency.
- Support employer branding and talent attraction initiatives.
- Stay updated on talent‑market trends, compensation benchmarks and evolving sourcing practices.
What We’ll Need
- 4+ years of experience in recruitment/talent acquisition, preferably with experience in a fast‑paced organisation.
- Strong experience in end-to-end recruitment and stakeholder management.
- Proven experience hiring for technology and/or product roles.
- Strong sourcing and candidate evaluation skills.
- Experience using LinkedIn, job portals and other sourcing platforms effectively.
- Strong communication, negotiation and relationship‑management skills.
- Ability to manage multiple positions and priorities simultaneously.
- Strong understanding of recruitment metrics and hiring processes.
- Highly organised, proactive and result‑oriented approach.
- Ability to work independently and partner effectively with senior stakeholders.
Good to Have
- Experience in a product-based or technology organisation.
- Experience hiring for niche and hard‑to‑fill technology roles.
- Experience with ATS/HRMS platforms such as Keka or similar systems.
- Exposure to employer branding, campus hiring or recruitment marketing.
- Strong understanding of technology talent markets and compensation trends.
Key Success Measures
- Quality and speed of hiring.
- Offer-to-joining conversion.
- Strength and consistency of talent pipelines.
- Effectiveness of sourcing channels.
- Ability to close critical and niche positions.