Senior Manager-Sales Ops

Greythr; Delhi; On-site; INR 4,200,000 - 6,600,000; Full time

Job summary

greytHR in India is seeking a Sales Operations Manager to partner with the Head of Enterprise Sales, driving strategic initiatives that enhance revenue growth, productivity, and customer outcomes.

The role leads cross-functional projects, owns analytics, and implements process improvements and automation to enable a high-performing sales organization.

Candidates should have 10–15 years in Sales/Revenue Operations, preferably in B2B SaaS, with a track record of delivering measurable results.

Qualifications

• 10–15 years of experience in Sales/Revenue Operations or Strategy in B2B SaaS.
• Experience in enterprise sales environments with revenue growth impact.
• Proven ability to lead cross-functional programs and drive process improvements.

Responsibilities

• Lead strategic projects across the sales organization to drive revenue growth.
• Improve forecasting accuracy and sales productivity through analytics.
• Own sales dashboards, reporting, and business reviews.
• Standardize CRM processes and optimize sales workflows.
• Drive automation and AI initiatives to boost efficiency.
• Manage cross-functional programs with Marketing, Product, Customer Success, Finance, and Implementation.
• Support business planning, territory planning, and sales reviews.
• Identify gaps and implement scalable solutions for customer experience.

Skills

Sales Operations

Revenue Operations

Business Analytics

Cross-functional Leadership

Forecasting

Tools

Salesforce

Tableau

Power BI

Job description

greytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless ‘Hire-to-Retire’ solutions, powered by AI-driven analytics for enhanced employee experiences.

Trusted by CFOs, loved by CHROs, and proudly Great Place to Work® Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As India’s leading HRMS provider, we are rapidly expanding in MEA and SEA markets with world-class, Made-in-India software.

At greytHR, people come first. Our Great Place to Work® Certification reflects our commitment to fostering a high-trust, high-performance culture where employees are valued, empowered, and inspired to thrive.

Role Purpose

The Sales Operations Manager will be the execution partner to the Head of Enterprise Sales, drivingstrategic initiatives that improve revenue growth, sales productivity, operational efficiency, and customeroutcomes. The role will own cross-functional projects, business analytics, process improvements, and salesoperations to enable a high-performing sales organization.

Key Responsibilities

• Drive strategic projects and transformation initiatives across the sales organization.
• Improve conversion rates, sales productivity, forecasting, and overall revenue performance.
• Own sales dashboards, reporting, business reviews, and performance analytics.
• Standardize and optimize sales processes, CRM hygiene, and operational workflows.
• Lead automation and AI initiatives to improve team efficiency.
• Manage cross-functional programs with Marketing, Product, Customer Success, Finance, and Implementation.
• Support business planning, target setting, territory planning, and sales reviews.
• Identify operational gaps and implement scalable solutions that enhance execution and customer experience.

Experience

• 10–15 years of experience in Sales Operations, Revenue Operations, Business Operations, or Strategy, preferably in a B2B SaaS or Enterprise Sales environment.

Success Measures

• Improved sales productivity and conversion rates.
• Accurate forecasting and actionable business insights.
• Successful delivery of strategic projects.
• Increased process efficiency and automation.
• Strong execution of cross-functional initiatives that contribute to revenue growth.