Senior Manager - PSA Sales

Johnson Controls; Gurgaon; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Johnson Controls in India is seeking an experienced professional to develop and expand service contracts for a defined customer base. You will drive sales, manage renewals, and pursue new PSA and O&M opportunities, while maintaining strong customer relationships and delivering revenue growth.

The role requires proven HVACR service or sales experience, excellent communication, and a proactive team orientation to meet growth objectives and ensure high service quality.

Qualifications

• 6+ years in HVACR service or sales.
• Experience in CFS is preferred.

Responsibilities

• Develop and grow service contracts for assigned customers.
• Ensure optimized sales and market coverage.
• Ensure timely renewal of existing jobs within active period.
• Identify new PSA and O&M opportunities and maintain relationships.
• Submit quotations/proposals to customers promptly.
• Provide field intelligence on competitors and pricing.

Skills

HVACR experience

Sales experience

Customer relationship

Communication skills

Education

Engineering degree

Job description

Who we are?

About Johnson ControlsJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What You Will Do:

• Develop and continuously grow the new service contracts businesses to new and existing customer base assigned.
• Ensure optimized sales and market coverage.
• Ensure on time renewal of existing jobs within active period.
• Actively look for new service agreement opportunities and ensure the retention of our existing customer base through team-working, proactive customer visits and customer relationship building.
• Deliver revenue and profitability in the area of assigned responsibility.
• Submitting quotations/proposals to customers in a timely and professional manner
• Maintain constant field intelligence and feedback pertinent information on competitors' activities, product, prices, business performance and promotional programmed
• Ensure the highest standard of Service Quality are maintained at all times
• Ensure timely reporting of sales activity, prospects and forecasts.
• Develop and implement continuous improvement initiatives to support the overall service strategic objectives both short and long term
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management

What We Look For:

• A results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions.
• To successfully meet Service growth objectives by identifying and selling new PSA and O&M opportunities (along with renewal opportunities)
• Preferred Educational Level: Degree onwards and/or relevant industry experience
• Experience Required: 6+ years and above experience in CFS or HVACR industry service or sales function
• Good communication, analytical, organizing & relationship management skills
• Must be a proactive team player
• A results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions

Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands.