Senior Manager – PSA Sales

Johnson Controls, Inc.; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Johnson Controls, Inc. in India seeks an experienced service contracts sales professional to grow new PSA and O&M opportunities, maintain strong customer relationships, and drive profitable revenue in the assigned territory.

The role requires 6+ years in CFS or HVACR service or sales, with strong communication and teamwork skills and a proactive, solution-oriented mindset. You will lead renewals, expand market coverage, and develop strategic customer partnerships.

Qualifications

• 6+ years in CFS or HVACR service or sales
• Degree or higher preferred
• Strong communication and relationship management

Responsibilities

• Develop and grow the new service contracts businesses for assigned customers.
• Ensure optimized sales and market coverage.
• Ensure on-time renewal of existing jobs within active period.
• Identify and pursue new PSA and O&M opportunities; retain customers through visits and relationships.
• Deliver revenue and profitability in the area of assigned responsibility.
• Submit quotations/proposals to customers in a timely and professional manner.
• Maintain field intelligence on competitors, products, prices and performance.
• Ensure high standards of service quality and timely reporting of sales activity and forecasts.
• Implement continuous improvement initiatives to support service objectives.
• Perform other duties as assigned by management.

Skills

Communication skills

Analytical skills

Organizational skills

Relationship management

Education

Degree or higher

Job description

Who we are?

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What You Will Do:

• Develop and continuously grow the new service contracts businesses to new and existing customer base assigned.
• Ensure optimized sales and market coverage.
• Ensure on time renewal of existing jobs within active period.
• Actively look for new service agreement opportunities and ensure the retention of our existing customer base through team-working, proactive customer visits and customer relationship building.
• Deliver revenue and profitability in the area of assigned responsibility.
• Submitting quotations/proposals to customers in a timely and professional manner
• Maintain constant field intelligence and feedback pertinent information on competitors’ activities, product, prices, business performance and promotional programmed
• Ensure the highest standard of Service Quality are maintained at all times
• Ensure timely reporting of sales activity, prospects and forecasts.
• Develop and implement continuous improvement initiatives to support the overall service strategic objectives both short and long term
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management

What We Look For:

• A results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions.
• To successfully meet Service growth objectives by identifying and selling new PSA and O&M opportunities (along with renewal opportunities)
• Preferred Educational Level: Degree onwards and/or relevant industry experience
• Experience Required: 6+ years and above experience in CFS or HVACR industry service or sales function
• Good communication, analytical, organizing & relationship management skills
• Must be a proactive team player
• A results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions

Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.