Senior Manager – PSA Sales

Johnson Controls; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Johnson Controls in Gurugram seeks a seasoned professional to grow service contracts and expand the customer base in HVACR. You will drive revenue, manage renewals, and pursue PSA and O&M opportunities while maintaining strong customer relationships across assigned accounts.

The role requires a pro-active, results-driven mindset and the ability to operate across sales, service delivery, and account management teams to meet annual targets and enhance service quality.

Qualifications

• Experience in CFS or HVACR service or sales function.
• Proven communication, analytical, organizing & relationship management skills.
• Proactive team player with results-driven mentality.

Responsibilities

• Develop and grow the service contracts business for assigned customers.
• Ensure optimized sales and market coverage; on-time renewal of existing jobs.
• Identify new PSA and O&M opportunities; retain customers through proactive visits.
• Deliver revenue and profitability; submit quotations/proposals promptly.
• Maintain field intelligence on competitors and market conditions; report forecasts.
• Support continuous improvement initiatives aligned with service strategy.

Skills

HVACR service sales

Customer relationship

Communication skills

Education

Degree onwards

Job description

Who we are? About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward. Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What You Will Do

Develop and continuously grow the new service contracts businesses to new and existing customer base assigned. Ensure optimized sales and market coverage. Ensure on time renewal of existing jobs within active period. Actively look for new service agreement opportunities and ensure the retention of our existing customer base through team-working, proactive customer visits and customer relationship building. Deliver revenue and profitability in the area of assigned responsibility. Submitting quotations/proposals to customers in a timely and professional manner Maintain constant field intelligence and feedback pertinent information on competitors’ activities, product, prices, business performance and promotional programmed Ensure the highest standard of Service Quality are maintained at all times Ensure timely reporting of sales activity, prospects and forecasts. Develop and implement continuous improvement initiatives to support the overall service strategic objectives both short and long term Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management

What We Look For

A results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions. To successfully meet Service growth objectives by identifying and selling new PSA and O&M opportunities (along with renewal opportunities) Preferred Educational Level: Degree onwards and/or relevant industry experience Experience Required: 6+ years and above experience in CFS or HVACR industry service or sales function Good communication, analytical, organizing & relationship management skills Must be a proactive team player A results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions

Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.

Johnson Controls: Enhancing the Intelligence of Buildings

Our buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.