Senior Manager- Solution Development, Applied Equipment

Johnson Controls; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Johnson Controls in Mumbai or Gurgaon seeks a senior sales/CS role to enable the sales organization and promote YORK chillers and HVAC solutions. You will map stakeholders, engage with consultants and end-users, and influence tenders from concept to award.

The role requires 10+ years in CFS or HVACR service or sales, strong communication, analytical and relationship management skills, and a proactive, team-oriented mindset. You will drive strategic opportunities and contribute to regional growth.

Qualifications

• Preferred Educational Level: Degree onwards and/or relevant industry experience.
• Experience Required: 10+ years in CFS or HVACR industry service or sales function.
• Good communication, analytical, organizing & relationship management skills.

Responsibilities

• Map all stakeholders (Consultants/End users/Contractors/PMC) in the region and maintain rapport.
• Engage early with stakeholders to understand pipeline and input into SFDC.
• Identify major jobs at conceptualization stage and influence tender specifications and configurations.
• Support the sales team with technical inputs/feedback during tenders.
• Focus on large jobs where end users are decision-makers to push solutions directly.
• Break competition accounts through ongoing engagement and sharing of capability.
• Organize and deliver presentations; arrange site visits/seminars for end users/consultants.
• Gather market feedback and relay to senior management to improve customer satisfaction.

Skills

Communication

Analytical

Organizing

Relationship management

Proactive team player

Education

Degree onwards

Job description

Who we are?

About Johnson Controls

Johnson Controls,a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as datacenters, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where itreally matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, weelevatecustomer performance,turn goals into real-world results andhelpmove society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

Job Location : Mumbai OR Gurgaon

What will you do?

Role is to Enable sales organization to achieve the yearly plan by increasing hit rate in large opportunities by promoting YORK chillers and other HVAC solutions thru Opportunity planning, Market intelligence (Competitor information/ Activities) and networking with stake holders. The following activities are part of the job.

• Mapping all the stake holders (Consultants/End user/Contractors/PMC etc.) in the region and keeping a good rapport and relationship with them.
• Early engagement with stakeholders to understand their pipeline and populate the same in SFDC
• Identify major jobs (Value wise/Product wise) at conceptualization stage itself / engage ourselves with decision makers and have special focus on those to have our product/solutions specifications / favorable configuration etc. in the tender for all possible packages (Chillers & HVAC Solutions)
• Help the sales team whenever & wherever necessary once the tender is out with the right technical inputs /feedback etc.
• Special focus on identifying large jobs where End user is the decision maker to push our solutions directly
• Breaking competition accounts through continuous engagement / sharing of right information / showcasing our abilities.
• Organizing & delivering presentations thru various avenues
• Organize site visits / seminars for End users / consultants
• Getting feedback from the market and give inputs to senior management on issues affecting customer satisfaction levels (be a part of the process if it helps to increase the Customer satisfaction by collaborating with internal teams)
• Become a “SME” on Chillers and overall HVAC system as such and a preferred person to consultants & customers for any information

Key Performance indicators

• Increase in no. of jobs / Value of “favorable” pipeline year on year
• Achieving the assigned target from the BOD pipeline**. The expected target value shall be a minimum of 40% of the sales target assigned for Vertical business for the region.
• Increasing the favorable pipeline, hit rate and footprint across West region for Chillers & HVAC products.
• Increase in the number of customers/consultants in the region who become “Favorable” to JCI.

What we look for?

• A results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions.
• To successfully meet Service growth objectives by identifying and selling new PSA and O&M opportunities (along with renewal opportunities)
• Preferred Educational Level: Degree onwards and/or relevant industry experience
• Experience Required: 10+ years and above experience in CFS or HVACR industry service or sales function
• Good communication, analytical, organizing & relationship management skills
• Must be a proactive team player
• A results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values.

We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success.

Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.

Our D&I mission elevates each employee’s responsibility to contribute to our culture.

It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions.

You have the power.

You have the voice.

You have the culture in your hands.