Senior Manager - Order to Cash

Signzy; Bengaluru; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

Signzy is seeking an experienced Accounts Receivable & Billing professional to own end-to-end Order-to-Cash, leading billing operations, AR governance, invoicing, and revenue assurance.

You will manage the Billing Operations and AR Reporting teams, collaborate with Sales, Customer Success, Finance, and Legal, and drive process automation, ERP/CRM integration, and strong financial controls to deliver excellent customer experience.

Qualifikationen

• Strong understanding of Order-to-Cash processes.
• Knowledge of revenue recognition principles.
• Experience in Accounts Receivable and billing operations.
• GST compliance knowledge is a plus.

Aufgaben

• Own end-to-end O2C lifecycle from contract validation through invoicing, collections, reconciliation and closure.
• Lead Billing Operations and AR Reporting teams; collaborate with Sales, Customer Success, Finance and Legal.
• Drive collections efficiency and reduce overdue balances; review doubtful debts and provisioning.
• Ensure every billable transaction is invoiced and prevent revenue leakage; validate contracts before invoicing.
• Improve ERP/CRM integrations and automate workflows to reduce manual interventions.
• Maintain audit-ready documentation and support statutory/BIG 4 audits.

Kenntnisse

Order-to-Cash processes

Revenue recognition

Accounts Receivable

Billing operations

GST compliance

Ausbildung

B.Com / M.Com / MBA Finance

Jobbeschreibung

We are looking for an experienced Accounts Receivable & Billing person to own the end-to-end Order-to-Cash (O2C) function. The role will lead billing operations, accounts receivable, collections governance, customer invoicing, revenue support and process automation while ensuring strong financial controls and an exceptional customer experience.

This role will manage the Billing Operations team and AR Reporting team and work closely with Sales, Customer Success, Business Finance, Legal, and Finance.

Key Responsibilities

Order-to-Cash Ownership

• Own the complete O2C lifecycle from contract validation through invoicing, collections, reconciliation and closure.
• Ensure accurate and timely customer invoicing.
• Establish SLAs for invoice turnaround and billing accuracy.
• Monitor end-to-end billing health and customer payment cycles.

Billing Operations

• Lead regional Billing Operations teams.
• Ensure:
• Credit notes
• Debit notes
• GST compliance
• Drive billing standardization across business units.

Accounts Receivable & Collections

• Own customer receivables.
• Drive collection efficiency and reduce overdue balances.
• Partner with Sales for collections.
• Review doubtful debts and provisioning recommendations.

Revenue Assurance

• Ensure every billable transaction is invoiced.
• Eliminate revenue leakages.
• Validate contracts before invoicing.

Process Improvement

• Improve ERP and CRM integrations.
• Reduce manual interventions.
• Improve productivity through dashboards and workflow automation.

Controls & Governance

• Ensure audit-ready documentation.
• Owns statutory and Big 4 audits.
• Monitor compliance with internal SOPs.

Team Management

• Lead AR & Billing Operations Team
• Coach team members and build scalable processes.

Skills Required

• Strong understanding of Order-to-Cash processes
• Revenue recognition principles
• Accounts Receivable
• Billing operations
• GST compliance

Preferred Qualifications

• B.Com/M.Com / MBA Finance
• 5-8 years of experience
• Experience in SaaS, technology or services businesses
• Prior experience leading Billing & AR teams