8 - 15
Corporate Office
Full-Time
Job Purpose:
The SM – Learning & Org Development will spearhead the design, implementation, and evaluation of training programs for technical (Railway Engineering/Infrastructure) and behavioral/leadership domains. The role ensures alignment with organizational goals through structured Training Needs Analysis (TNA), content development, expert collaboration, delivery (online & ILT), feedback analysis, and ROI measurement. The incumbent will also drive continuous learning by converting feedback into actionable insights.
PS: Practitioners with demonstrated experience in Functional & Behavioral L&D from Railway Engg/ Infrastructure/ EPC Industry apply
Key Responsibilities & KRAs:
1. Training Needs Analysis (TNA) & Strategy Development
- Conduct skill-gap analyses for technical (railway engineering/infrastructure) and leadership/behavioral competencies.
- Collaborate with department heads to identify critical training priorities.
- Develop an annual L&D roadmap aligned with business objectives.
KPIs
- % of departments covered in TNA annually.
- Number of competency frameworks updated/created.
- Stakeholder satisfaction score (survey) on TNA accuracy.
2. Training Content Design & Development
- Design engaging curricula for technical (e.g., track maintenance, signaling, electrification) and soft skills (leadership, communication, safety culture).
- Leverage instructional design principles (ADDIE, Bloom’s Taxonomy) for online (eLearning, webinars) and ILT modes.
- Partner with Subject Matter Experts (SMEs) to validate content accuracy.
KPIs
- Content relevance score (post-training feedback).
- Time-to-market for new programs (vs. timeline).
3. Training Delivery & Facilitation
- Facilitate high-impact sessions (classroom, virtual, blended) for diverse audiences.
- Ensure seamless logistics for ILTs (venue, materials, tech).
- Monitor attendance and engagement in online platforms (LMS/webinars).
KPIs
- Average training attendance rate (>85%).
- Completion rate for eLearning modules (>90%).
4. Learning Evaluation & ROI Measurement
- Implement Kirkpatrick’s model (Levels 1–4) to assess training effectiveness.
- Calculate ROI by linking training outcomes to productivity, safety, or cost savings.
- Analyze feedback to refine programs (e.g., NPS, qualitative insights).
KPIs
- % of trainings evaluated at Level 3 (behavioral change).
- ROI for key programs (e.g., reduction in engineering errors post-training).
- Average feedback score (>4/5).
- Identify and onboard internal/external SMEs for specialized topics (e.g., railway safety standards).
- Manage vendor partnerships for content/licensing (e.g., LinkedIn Learning, technical certifications).
KPIs
- Cost savings via vendor negotiations (% reduction).
- SME Partnerships per year
- Drive initiatives like coaching circles, 360-degree feedback, and action-learning projects.
KPIs
- % of leaders showing improved competency scores (pre/post-assessment).
- Employee retention rate in critical roles.
- Curate digital learning paths (microlearning, simulations for technical skills) on Swadhyay & Swarachit Learning Platforms & Frameworks
- Track LMS usage and optimize content accessibility.
KPIs
- LMS active users/month (>80% of workforce).
Qualifications & Skills:
Education: Masters in HR/T&D, Engineering, or Psychology. Certifications like CPTD, PMP, or Kirkpatrick preferred.
Experience: 10+ years in L&D, with expertise in technical (railway/construction) and leadership training.