Senior Manager - Leadership Development

IndiGo; Gurgaon; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

IndiGo is seeking a seasoned L&D and Organizational Development leader to design, deliver and manage comprehensive learning programs across the organization. You will drive end-to-end learning initiatives, collaborate with business leaders, and ensure measurable outcomes aligned with strategic goals.

The role requires 10+ years in learning and development, strong facilitation, project management, and excellent stakeholder management. Travel may be required as part of program rollout.

Qualifications

• Bachelor’s degree in any stream.
• Master’s degree in HR, Talent/Organizational Development or Psychology.
• PM certification will be an added advantage.
• 10+ years of experience in learning & organization development, facilitation and project management.

Responsibilities

• Design, deliver and manage end-to-end learning programs aligned to IndiGo's business needs.
• Lead L&D and Talent projects and measures of effectiveness.
• Identify capability requirements with business leaders and map learning interventions.
• Collaborate with stakeholders to ensure program alignment and impact.

Skills

Facilitation

Multitasking

Communication

MS Office

Project management

Stakeholder mgmt

Education

Bachelor's degree

Master’s in HR/OD or Psychology

PM certification

Tools

MS Office

Job description

IndiGo is India’s largest and most preferred passenger airline and amongst the fastest-growing airlines in the world. We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We demonstrate that low cost does not mean low quality. With our fleet of 400+ aircraft, we operate well over 2,200 daily flights, connecting 130+ destinations (of which 40+ are international), welcoming 118 million+ customers on board last year. We have an industry-leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, from a domestic carrier to a global aviation leader.

Role Requirement To provide a wide range of leadership, management & professional skills development and learning interventions to employees across the organization. To design, develop and deliver impeccable and immersive learning programs that specifically address the needs of our stakeholders.

Key Responsibilities

Executing L&OD Strategy, to include need-based development programs and interventions to enhance organizational capabilities that focus on both long-term and immediate needs.

Managingindependentprojects of L&D and Talent

Quality the requests for learning interventions through learning needs Identification & Formulation. Work with business leaders and managers to identify and classify capability needs and trends within the business.

Assess and identify organizational, departmental, and individual development requirements

Design, develop and deliver outcome-based learning solutions. Garner best practices from different organizations and interact with experts from the industry.

Collaborate closely with stakeholders to ensure alignment and integration of strategies, projects and programs for successful implementation and results.

Manage the planning, design, and implementation/delivery of all learning and development requirements.

Constantlyseekinnovative and technologically advanced methods of delivering learning Ensure constant feedback & coaching to the team to upscale the performance of the team and the team members.

Facilitate and administer courses and programs that support interactive and practical application.

Create an evaluation strategy based on the needs of the stakeholders, leveraging qualitative and quantitative measures.

Improvisation throughimplementationthe feedback received from different stakeholders andtakenecessary steps in the process.

Influence the desired culture in the organization through variousinterventions

Key Relationships

iflyleadership team, other teams like Customer Service, Content, Poise and Communication.

Business / vertical heads and L1 and L2 managers

HRBP across the organization

Success Indicators

Expertise in identifying business challenges, development needs and creating/delivering solutions that meet the business objectives

Consulting skills, being a learning partner to the stakeholders

Ability to build strong relationships across the organization

Well-developed business acumen

Quality of the solutions designed, developed, and delivered (including facilitation), participant and stakeholder feedback/satisfaction scores

Job Requirements

Bachelor’s degree or equivalent in any stream. A master’s degree in HR, Talent/Organizational Development or Psychology, Project management certification, knowledge on design methodologies and instructional design will be an added advantage.

Minimum 10+years of experience in learning & organization development, facilitation and learning based project management

Exposure of creating end to end learning frameworks and measuring learning effectiveness.

Key Skills and Competencies

Facilitation

Multitasking, attention to details, analytical and research oriented

Excellent verbal and written communication

Self-motivated, solution and results oriented

Stakeholder expectation and relationship management

Well versed with MS Office (Word, Excel & PowerPoint)

Excellent delivery and facilitation skills

Project Management

Exposure to simulation-based learning

Travel Requirement: Occasional (up to 30%)

Note: The job requires working as per the roster and will have rotational weekly offs. Weekendworkingmay be required as per the roster

Additional information

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.

IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., [e-mail]). Please report any fake job offer to eco.goindigo.in

'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

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