Senior Manager - Information Technology

PeopleStrong; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

HDFC ERGO General Insurance in Mumbai is seeking a Senior Manager - Information Technology to lead IT initiatives and drive business outcomes.

The role focuses on analyzing business processes, documenting requirements, and coordinating with IT teams to deliver BRD, User Stories, and CRs, ensuring timely project delivery. Candidates should have 3-5 years of experience; this is a permanent, on-site position in the Information Technology department.

Qualifications

• 3-5 years of experience as a Business Analyst or IT Analyst with strong requirements gathering skills.
• Experience in documenting BRD, User Stories, and CRs with clear traceability.
• Ability to work with multiple stakeholders across sales, operations, and IT.

Responsibilities

• Analyze business processes, data and user requirements to identify improvements.
• Document problem statements, as-is and to-be processes, and ensure complete requirements.
• Create user stories and obtain end-user sign-offs in JIRA, coordinating with IT owners.
• Involved in project implementation, timelines, system configuration, review and testing.

Skills

B.Tech/B.E

Job description

Posted On 29 May 2026

End Date 29 May 2027

Required Experience 3 - 5 years

Basic Section

New Job Title Senior Manager - Information Technology

No. Of Openings 1

Grade M1

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Enabling Function

Business Function Non Sales

Cost Center IT - Duck Creek

Cost Center Code 1125

Department Information Technology

Function Information Technology

Business Zone NA

Job Role Business Analyst

Country India

Region West

State Maharashtra

Branch Code 2124

Type of Office Corporate

Skills

Skill

B.Tech/B.E

Job Description

• Analyze business processes, data & user requirements to
  • Evaluate implication of suggested changes
  • Identify impact areas of existing processes
  • Uncover areas for improvement,
  • Visualize to-be process
  • Ensure requirements are complete
  • Create or help in creating User stories
  • Obtain end-user confirmation and sign offs in JIRA
  • Ownership of the whole requirements
• Document in detail - problem statement, as-is process, business requirements and improved to-be process
• Work with business users across spectrum and levels like Sales, UW, Operations, Claims, RI & others
• Finalize BRD, User Stories, CR’s and other documentations with the help of Business and IT system owners (as applicable)
• Involved in Project implementation, Timeline Adherence, System configuration, Review and Testing

Any other responsibility as may be assigned by the organization