Senior Manager - Client Servicing

Dentsu; Mumbai; In loco; INR 1.800.000 - 3.200.000; Tempo pieno

Descrizione del lavoro

Iprospect in Mumbai is seeking a Senior Manager - Client Servicing to lead strategic client relationships, drive retention, and act as the primary point of contact for brands. You will oversee media planning and integrated strategy, revenue growth through upselling, and cross-functional delivery, while mentoring a team of account managers and planners.

Key responsibilities include strategic leadership, client stewardship, and delivering high-impact campaigns across digital channels and media.

Mansioni

• Lead strategic client relationships and drive retention as primary POC.
• Shape long-term business and media strategies with clients.
• Lead QBRs, MBRs, and annual strategy roadmaps.
• Plan and deploy full-funnel digital campaigns across performance and brand building.
• Coordinate with internal teams to ensure on-time delivery of SOWs and SLAs.
• Oversee account finances, renewals, invoicing and fee negotiations.
• Supervise account managers and planners, and mentor talent.

Descrizione del lavoro

Senior Manager - Client ServicingDentsu uses cookies, which are text files placed on your computer, to analyse how visitors use the site. These cookies are set by default but to disable them or for more information about cookies, please see our Privacy Policy. By continuing to navigate our site, we will assume you consent to our use of cookies.# Careers at dentsu## Senior Manager - Client Servicing申请: Mumbai: 全职: 今天发布: R1133850Lead strategic client relationships, drive retention, and act as the primary point of contact while shaping long-term business and media strategies.**Job Description:*** **Strategic Client Relationship & Retention:** Serve as the strategic business lead and the primary POC for your brands; lead Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), and annual strategy roadmaps.* **Media Planning & Integrated Strategy:** Conceptualize and deploy full-funnel digital campaigns across performance (lead gen, conversions, ROI) and brand building using planning and research tools (e.g., GWI, CCS, Similarweb, TAM).* **Revenue Growth, Upselling & Pitching:** Expand account revenue through organic upselling, cross-selling media/creative services, and collaborating on high-stakes new business pitches.* **Cross-Functional Orchestration:** Coordinate with internal media, performance, creative, analytics, and tech teams to ensure on-time delivery of SOWs, campaign milestones, and media SLAs.* **Account Commercials & Governance:** Oversee financial health, contract renewals, scope definitions (SOWs), invoicing, and fee negotiations.* **Team Leadership & Mentorship:** Supervise account managers and planners, refine reporting standards, and foster talent development**Location:**Mumbai**Brand:**Iprospect**Time Type:**全职**Contract Type:**永久