Senior Manager - Client Servicing

Percept ICE; Mumbai; Presencial; INR 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

Percept ICE in Mumbai is seeking a seasoned event and experiential design professional to dream big and deliver immersive brand experiences from concept to on-ground execution. You will lead ideation, guide design studios, and work with creative, digital, and production teams to turn briefs into engaging journeys for launches, IPs, festivals and live events.

A hands-on thinker with strong communication skills, you will build lasting client relationships and ensure timely delivery, while

Responsabilidades

• Turn briefs into experiential stories and immersive journeys
• Lead ideation sessions and develop standout concepts for pitches and ongoing clients
• Brief, guide and bring out designs with the creative studio to create outputs
• Create experience frameworks, show flows, engagement models and narratives
• Work with creative, design, digital, and production teams to transform ideas into reality
• Drive projects end-to-end — pitching, planning, budgets, timelines, vendors, production, live execution
• Juggle multiple format projects while maintaining quality and innovation
• Anticipate challenges and solve them creatively in real-time
• Be the strategic and creative face of Percept ICE for key clients
• Understand client requirements and expectations end-to-end
• Lead presentations, brainstorms and experience walkthroughs
• Understand brand objectives and propose experiential solutions
• Build long-term relationships beyond one-off projects
• Ensure smooth communication and timely delivery across ongoing projects

Descripción del empleo

At Percept ICE, we don’t just execute events, we create experiences that move people and build brands.

Looking for a professional from event management industry who can dream big, pitch bold ideas, and then flawlessly bring them to life on ground. You will own the journey from the first spark of an idea to the final curtain call across brand launches, immersive activations, IPs, festivals, corporate events, private events and integrated experiential campaigns.

Concept & Experience Design

• Turn briefs into powerful experiential stories and immersive journeys
• Lead ideation sessions and develop standout concepts for pitches and ongoing clients
• Brief, guide and bring out designs (graphic, 3D and layouts) with the creative studio to create compelling creative outputs
• Create experience frameworks, show flows, audience engagement models, and creative narratives
• Work closely with creative, design, digital, and production teams to transform ideas into reality

Project Ownership (Start to Finish)

• Drive projects end-to-end — pitching, conversion, planning, creative, budgets, timelines, vendors, production, and live execution
• Juggle multiple format projects while maintaining quality and innovation
• Anticipate challenges and solve them creatively in real-time
• Be the strategic and creative face of Percept ICE for key clients
• Understand client requirements, objectives, and expectations end-to-end.
• Lead presentations, brainstorms, and experience walkthroughs
• Understand brand objectives deeply and proactively propose experiential solutions
• Build long-term relationships that go beyond one-off projects
• Ensure smooth communication and timely delivery across all ongoing projects.

Commercial Savvy

• Own project budgets and ensure strong financial discipline
• Work with vendors and internal teams to deliver best-in-class experiences efficiently
• Balance creativity with feasibility and profitability
• Enhance profitability of projects over time

Personality Traits:

• A thinker with hands-on execution grit
• Highly creative and design oriented
• A natural storyteller who can sell an idea
• Calm under pressure and sharp in problem-solving
• Passionate about live experiences, innovation, and audience engagement
• Always abreast with new trends in design and technology