Senior Manager - Client Engagement

Quess Corp Limited; Bengaluru; In loco; INR 1.500.000 - 2.100.000; Tempo pieno

Descrizione del lavoro

Quess Corp Limited in Bengaluru, Karnataka, is seeking a Senior Manager - Client Engagement to lead strategies for client satisfaction and retention, and to drive service enhancements across the organization. You will collaborate with cross-functional teams, analyze client feedback, and develop initiatives to elevate the client experience while mentoring a high-performing engagement team.

The role demands strong leadership, clear communication, and a proven track record in managing complex

Competenze

• Experience in developing client engagement strategies.
• Ability to drive client satisfaction and retention.
• Strong leadership and communication skills.

Mansioni

• Drive client engagement strategies to improve satisfaction and retention.
• Collaborate with cross-functional teams to enhance service delivery.
• Develop and implement initiatives to improve client experience.
• Analyze client feedback to inform service improvements.
• Lead a team to achieve client engagement goals.

Conoscenze

Client engagement

Leadership

Cross-functional collaboration

Descrizione del lavoro

Senior Manager - Client Engagement

Role involves managing client engagement strategies and responsibilities.

• Responsible for driving client satisfaction and retention.
• Collaborate with cross-functional teams to enhance service delivery.
• Develop and implement strategies to improve client experience.
• Analyze client feedback to inform service improvements.
• Lead a team to achieve client engagement goals.
• Requires strong leadership and communication skills.