Senior Lead-Product Owner- Cash Management Service (CMS)

IDFC FIRST Bank; Mumbai; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

IDFC FIRST Bank is seeking a Senior Lead – Product Owner for Cash Management Services (CMS) in Mumbai. The role involves developing and managing cash management products, enhancing customer engagement, and driving fintech integration. The ideal candidate should have over 10 years of experience in product management in the banking or fintech sector, with a strong focus on product delivery and customer satisfaction. The expected qualifications are any graduate and any postgraduate.

Qualifications

• 10+ years of experience in product management, particularly in banking or fintech.
• Strong background in developing and managing cash management products.
• Proven ability to drive product delivery and enhance customer experiences.

Responsibilities

• Develop and customize cash management products and services.
• Drive fintech partnerships to enhance product offerings.
• Oversee product backlog and prioritization.

Skills

Product Management

Fintech Integration

Customer Engagement

UI/UX Design

Project Management

Education

Any graduate

Any post graduate

Job description

Job Title: Senior Lead – Product Owner- Cash Management Services (CMS)

Function/Department: Wholesale Banking

Job Purpose

The job purpose is to be responsible for developing, structuring, and customizing cash management products and services—including Payments, Collections, Liquidity, and Channels & drive innovation, manage product delivery, and ensure seamless integration with fintechs and partners to deliver best-in-class solutions tailored to evolving client needs.

Roles & Responsibilities

• Ideate, innovate, and implement new CMS products and features aligned with customer and business needs.
• Manage customer engagement funnels and enable business funnel implementation.
• Drive fintech and partnership integrations to enhance product offerings.
• Maintain and prioritize product/feature backlogs, ensuring timely and efficient delivery.
• Oversee squad‑level cost, efficiency, productivity, and capacity management.
• Ensure optimal UI/UX design and accessibility across platforms.
• Manage bug backlogs and resolve internal delivery impediments.
• Enable marketing campaigns and customer communication strategies.
• Create and deliver end‑user value through continuous product improvement.
• Define product vision by researching fintechs, banking platforms, e‑commerce, and other leading apps to identify best‑fit customer experiences.
• Manage and prioritize the product backlog across the financial year, balancing qualitative and quantitative value delivery.

Educational Qualification

• Graduation: Any graduate
• Post‑graduation: Any post graduate

Experience

Minimum 10 years of relevant experience in product management, preferably in banking, fintech, or digital platforms.