extroverted, highly articulate and people-oriented professional
enjoys meeting new people
cold call into an engaging conversation
What You Will Do
- Make a high volume of outbound calls to prospective customers and decision-makers.
- Start conversations confidently with people who have never heard of us.
- Research prospects and understand their business before making the call.
- Introduce our IT products and services in a natural, conversational way.
- Engage prospects in interesting two-way conversations, rather than simply delivering a sales pitch.
- Ask thoughtful questions and genuinely listen to the answers.
- Understand the prospect's business, challenges and current way of working.
- Build trust and credibility during the first conversation.
- Identify genuine opportunities and schedule qualified meetings for the sales team.
- Follow up consistently through calls, email and LinkedIn
- Maintain accurate records of conversations and follow-ups in the CRM.
- Experiment with different approaches, messaging and opening lines to improve results.
The Person We Are Looking For
You MUST be a people person.
We are looking for someone who:
- Is naturally extroverted and highly comfortable around people.
- Loves talking to people and genuinely enjoys having conversations with strangers.
- Can pick up the phone and confidently call someone they have never spoken to before.
- Has the ability to make people feel comfortable within the first few minutes of a conversation.
- Is highly articulate and can express ideas clearly and confidently.
- Can keep a conversation going rather than asking a few scripted questions and ending the call.
- Is curious about people, businesses and how they operate.
- Can listen carefully and respond intelligently to what the other person says.
- Can speak confidently with senior executives, business owners and decision-makers.
- Can build trust and confidence quickly without being overly aggressive or "salesy."
- Is comfortable thinking on their feet when a prospect takes the conversation in an unexpected direction.
- Does not get discouraged by rejection.
- Can hear "No," "Not interested" or "Send me an email" repeatedly and still enthusiastically make the next call.
- Gets energy from conversations rather than feeling drained by them.
Communication Is Critical
We are looking for exceptionally strong verbal communication, not merely acceptable English.
You should be able to:
- Speak fluently and confidently.
- Explain an idea clearly without overcomplicating it.
- Have a natural business conversation rather than sound like you are reading a script.
- Adjust your communication style depending on who you are speaking with.
- Ask good questions and listen for what the prospect is actually saying.
- Handle objections without becoming defensive.
- Create enough curiosity for the prospect to want to continue the conversation.
Your ability to communicate, connect and build rapport will matter more than your ability to deliver a perfectly memorised pitch.
Experience & Qualifications
- 2–3 years of experience in B2B lead generation, preferably for IT products, SaaS, software or IT services.
- Proven experience with outbound calling and cold lead generation.
- Strong spoken English and professional communication skills.
- Experience speaking with business owners, CXOs, senior managers or department heads is preferred.
- Experience with CRM systems and lead-generation tools is preferred.
- Experience with LinkedIn Sales Navigator, Apollo or similar prospecting tools is an advantage.