Senior Key Account Manager

VIP Industries Limited; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

VIP Industries Limited is seeking a dynamic E-commerce Key Account Manager to lead growth across Online Retail, Marketplaces, D2C, and Quick Commerce. You will own account plans, drive profitability, and collaborate with Marketing, Sales, and Supply Chain to execute launches and promotions.

The role requires an MBA with 6+ years in E-commerce KAM or related areas, and strong experience with marketplace ecosystems such as Amazon, Flipkart, Myntra, and Ajio.

Qualifications

• MBA with 6+ years in E-commerce Key Account Management or related roles.
• Experience managing Online Retail, Marketplaces, D2C, and Quick Commerce channels preferred.
• Strong analytical, forecasting, and business planning skills.
• Proficiency in Excel and data reporting tools; excellent stakeholder management and negotiation capabilities.

Responsibilities

• Drive business growth across Online Retail, Marketplaces, D2C, and Quick Commerce channels.
• Manage relationships with key marketplace partners and portal stakeholders to ensure strong account performance.
• Develop and execute account-wise business plans aligned with sales and profitability objectives.
• Conduct periodic sales forecasting, business reviews, and profitability analysis.
• Present seasonal product ranges and growth plans to marketplace partners.
• Coordinate stock allocation, pricing, promotions, and assortment planning with cross-functional teams.

Skills

Analytical skills

Forecasting

Negotiation

Stakeholder management

Education

MBA

Tools

Excel

Data analysis tools

Job description

We are looking for a dynamic and commercially driven E-commerce Key Account Manager to lead business growth across Online Retail, Marketplaces, D2C, and Quick Commerce channels. The role will be responsible for driving sales, profitability, assortment planning, account management, and marketplace execution while building strong relationships with key platform partners and internal stakeholders.

->Business Growth & Account Management

• Drive business growth across Online Retail, Marketplaces, D2C, and Quick Commerce channels.
• Manage relationships with key marketplace partners and portal stakeholders to ensure strong account performance.
• Develop and execute account-wise business plans aligned with sales and profitability objectives.
• Conduct periodic sales forecasting, business reviews, and profitability analysis.
• Present seasonal product ranges and growth plans to marketplace partners.

->Assortment & Inventory Planning

• Develop account-specific assortment strategies based on category mix, pricing architecture, consumer trends, and marketplace requirements.
• Define and manage sub-category portfolio strategies across marketplaces.
• Ensure inventory visibility and availability through effective planning of SOH, GIT, and future stock requirements.
• Coordinate stock allocation and purchase order fulfilment in collaboration with internal teams.
• Drive pricing, discounting, and promotional strategies to maximize sales and profitability.
• Support development of marketplace-exclusive assortments and Special Make-Up (SMU) product ranges.

->Product Listing & Content Management

• Coordinate with Product and Design teams for new product launches and assortment planning.
• Ensure timely and accurate product listings across marketplace portals.
• Support creation and enhancement of product content, A+ content, creatives, and marketing assets.
• Coordinate banner requirements, promotional campaigns, and seasonal launch activities with Marketing and E-commerce teams.
• Support marketplace merchandising through effective landing page planning and content execution.

->Analytics & Business Reporting

• Monitor sales performance, inventory health, and key account metrics across marketplaces.
• Analyse business trends, consumer behaviour, and marketplace performance to identify growth opportunities.
• Generate actionable insights to improve conversion rates, sales velocity, inventory efficiency, and profitability.
• Prepare regular business reviews and management reports.

->Cross-Functional Coordination

• Partner closely with Marketing, Merchandising, Supply Chain, Product, and E-commerce Operations teams to drive business objectives.
• Ensure seamless execution of launches, promotions, inventory planning, and account-related initiatives.
• Coordinate with internal stakeholders to resolve account-related issues and improve operational efficiency.
• MBA with 6+ years of experience in E-commerce Key Account Management, Online Retail, or Marketplace Management.
• Prior experience in Fashion, Lifestyle, Accessories, Handbags, Footwear, or Consumer Brands preferred.
• Strong understanding of marketplace ecosystems including Amazon, Flipkart, Myntra, Ajio, and Quick Commerce platforms.
• Excellent analytical, forecasting, and business planning skills.
• Proficiency in Excel, business reporting, and data analysis tools.
• Strong stakeholder management, communication, and negotiation skills.
• Ability to manage multiple accounts and thrive in a fast-paced business environment.

Why VIP Industries?

Because we're not just building products—we're building brands that travel with millions of consumers every day. From market-leading luggage brands to growing lifestyle portfolios, we're on an exciting transformation journey, creating opportunities for ambitious professionals to learn, lead, and make an impact.