Senior Implementation Manager

Mployee.me; Mumbai; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Volody is seeking a Senior Implementation Manager to lead end-to-end implementation of its CLM solutions for enterprise customers worldwide. This on-site role based in Mumbai involves gathering client requirements, mapping processes, designing implementation plans, and coordinating cross-functional teams to ensure successful onboarding and adoption.

You will conduct product demos, provide training, optimize workflows, and guide customers on best practices to maximize platform value.

Qualifications

• Experience in project and implementation management with planning and risk oversight.
• Experience in business process analysis, requirements gathering, solution design, and workflow configuration for SaaS/enterprise software.
• Knowledge of contract lifecycle management, legal operations, or related domains, with the ability to understand contractual terms and compliance needs.
• Excellent communication, presentation, and client-facing skills for enterprise customers.
• Proficiency with cloud platforms and IT concepts; exposure to data migration/integrations is a plus.
• Leadership abilities including mentoring and cross-functional initiatives.

Responsibilities

• Lead end-to-end implementation of Volody CLM solutions for enterprise customers.
• Oversee onboarding, configuration, and adoption aligned with customer objectives.
• Gather requirements, map business processes, and design implementation plans.
• Manage timelines, coordinate cross-functional teams, and communicate with stakeholders.
• Address risks and issues during deployment; conduct product demos and training sessions.
• Optimize workflows and provide guidance on best practices to maximize platform value.
• Monitor performance, drive process improvements, and support renewal opportunities.

Skills

Project management

Implementation management

Stakeholder coordination

Business process analysis

Requirements gathering

Solution design

Workflow configuration

Client-facing communication

Leadership

Education

Bachelor’s degree in Business/IT/Law

Advanced degree or certifications (PMP, Agile)

Tools

Cloud platforms

Data migration

System integrations

Job description

Company Description Volody is a global provider of AI-powered Contract Lifecycle Management (CLM) software that helps enterprises and legal professionals digitize and automate their contract processes. Its configurable, cloud-based platform centralizes contracts from multiple repositories, turning static legacy documents into strategic business assets. The solution enables teams to track renewal dates, obligations, and key terms, while proactively identifying risky clauses and streamlining workflows and digital signatures. By using Volody’s smart CLM tool, organizations can accelerate contracting by up to 70% and reduce administrative costs by more than 35%. Founded by experienced finance and legal professionals who have led major global corporations, Volody is committed to transforming how businesses manage contracts.

Role Description The Senior Implementation Manager will lead end-to-end implementation of Volody’s CLM solutions for enterprise customers globally, ensuring successful onboarding, configuration, and adoption. This full-time, on-site role based in the Mumbai involves gathering and analyzing client requirements, mapping business processes, and designing implementation plans aligned with customer objectives. The individual will oversee project timelines, coordinate cross-functional teams, manage stakeholder communication, and proactively address risks and issues during deployment. The role also includes conducting product demos and training sessions, optimizing workflows, and providing guidance on best practices to maximize value from the platform. The Senior Implementation Manager will continuously monitor performance, drive process improvements, and support expansion and renewal opportunities through strong client relationships.

Qualifications

• Strong project and implementation management skills, including planning, scheduling, risk management, and stakeholder coordination.
• Experience in business process analysis, requirements gathering, solution design, and workflow configuration, ideally in SaaS or enterprise software.
• Knowledge of contract lifecycle management, legal operations, or related domains, with the ability to understand contractual terms and compliance needs.
• Excellent communication, presentation, and client-facing skills, with a track record of managing enterprise customers and driving adoption.
• Proficiency with cloud-based platforms and general IT concepts (data migration, integrations, security best practices) is highly beneficial.
• Demonstrated leadership abilities, including mentoring team members, managing cross-functional initiatives, and influencing decision-makers.
• Bachelor’s degree in Business, Information Technology, Law, or a related field; an advanced degree or relevant certifications (PMP, Agile, etc.) are a plus.
• Prior experience in implementation or consulting roles within legal tech, CLM, or enterprise software in a similar on-site environment.