BSCO – CLM Functional - Associate - Mumbai

PwC Acceleration Center India; Maharashtra; On-site; INR 700,000 - 1,000,000; Full time

Job summary

A leading consulting firm is looking for a CLM Functional Associate in Mumbai. The role involves supporting contract lifecycle management solutions, requiring over 2 years of information analysis and contract management experience. Candidates should possess strong communication skills and a Bachelor's degree in Law or related field. This position offers opportunities for professional growth while working on innovative client projects.

Qualifications

• 2+ years of experience with Contract Lifecycle Management solutions.
• 3+ years in a technology implementation team with strong SDLC familiarity.
• Strong written and verbal English communication skills.

Responsibilities

• Support pursuit teams with RFP requirements.
• Build functional prototypes of CLM solutions.
• Lead functional workshops to analyze current processes.

Skills

Learning mindset

Active listening

Information analysis

Commercial awareness

Adaptability

Feedback application

Education

University degree (Bachelor or higher) in Law/Legal

Tools

Icertis

Apttus

Conga

Job description

Join to apply for the BSCO – CLM Functional - Associate - Mumbai role at PwC Acceleration Center India.

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In contract lifecycle management technology (CLM) at PwC, you will specialise in providing consulting services for implementing CLM technology solutions and you will have extensive experience in various CLM technologies.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast‑paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the firm, you build a brand for yourself, opening doors to more opportunities.

Skills

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g., refer to specific PwC tax and audit guidance), uphold the firm’s code of conduct and independence requirements.

Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

Responsibilities

• Support pursuit teams in reviewing RFP requirements and building corresponding content to respond to pursuits.
• Build functional prototypes of common CLM solutions in support of identified business needs and proposal demos.
• Keep up to date with market trends in contract lifecycle management processes and support the broader practice in building position papers and thought‑leadership articles.
• Be part of the engagement delivery team implementing contract lifecycle management solutions, including gathering functional requirements for contract types, templates, clauses, rules, workflow, and configuration of the target solution.
• Conduct or lead functional workshops to understand current state processes, drive future state workflow requirements, perform Fit/Gap analysis and related functional needs, including security, integration, lifecycle activities, reporting, and migration.
• Lead and support contract migration data gathering activities.
• Manage requirements traceability from analysis through implementation and work closely with business stakeholders to perform requirement reviews and sign‑off sessions.
• Develop user acceptance tests and functional test scenarios, and work with the development team throughout the implementation.
• Develop training materials around the solution configuration and conduct “train‑the‑trainer” sessions with clients to perform knowledge transfer on configured systems.
• Track issues and resolutions on functional requirements.
• Develop change management materials such as go‑live communication drafts.
• Familiarity with the concepts and ideally foundational experience with building AI machine‑learning models, training models with annotated training sets, and tuning accuracy and relevance parameters.

What You Must Have

• University degree (Bachelor or higher), preferably with a focus on Law / Legal.
• 2+ years of experience working with Contract Lifecycle Management solutions on buy‑side / sell‑side contracts such as Icertis, Apttus, Conga, etc.
• 3+ years of experience as part of a technology implementation team and possessing strong familiarity with Software Development Lifecycle (SDLC) processes, including requirements gathering, functional testing, and training.
• Strong, proven written and verbal communication skills in English.
• Strong familiarity in reviewing contract documents, including analysis of contract language, identification of key terms and conditions, business attributes, clauses, etc.
• Demonstrated ability in working in a team environment, collaborating with project managers, development teams, testing teams, clients, and technology vendors.
• Experience in working in an onshore‑offshore environment and coordinating activities across time zones.
• Familiarity with Agile development methodologies, including creation of user stories, acceptance criteria, and scope estimation methods.
• Membership or participation in industry conferences / consortiums related to contract management such as CLOC, WorldCC, NCMA, or similar regional organizations.
• One or more functional certifications in CLM solutions.
• Familiarity with the concepts and ideally foundational experience with building AI machine‑learning models, training models with annotated training sets, and tuning accuracy and relevance parameters.