Senior HR Manager – Performance Appraisal & Operations

Professor Academy; Madurai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Professor Academy in Madurai seeks an experienced Senior HR Manager to lead performance appraisal systems, develop measurable KPIs/KRAs, and manage the employee lifecycle. You will strengthen HR policies and ensure smooth daily operations.

The role requires MBA in HRM and at least five years in performance appraisal and HR operations, with preference for candidates from healthcare, education, or EdTech sectors.

Qualifications

• MBA in HRM is mandatory.
• Minimum five years of HR experience in performance appraisal and operations.
• Experience as HR Manager, Senior HR Executive, or Operations Manager.
• Experience from hospital, healthcare, education, coaching institute or EdTech preferred.
• Strong knowledge of payroll, employee lifecycle, HR policies, Indian labour laws and statutory compliance.
• Proficiency in MS Excel, Word, PowerPoint, and HRMS software.

Responsibilities

• Design, implement and continuously improve the organization’s performance appraisal system.
• Develop role-specific KPIs, KRAs, and measurable performance standards.
• Establish monthly, quarterly, half-yearly, and annual performance review processes.
• Coordinate probation reviews, confirmation assessments, salary revisions, promotions, and PIP actions.
• Collect and validate performance data from department heads and reporting managers.
• Analyse performance trends at individual, department, and organizational levels.
• Identify underperformance and coordinate corrective actions, coaching, or PIP.
• Ensure appraisals are objective, evidence-based, and completed on time.
• Maintain appraisal records, ratings, feedback and documentation.
• Provide dashboards and recommendations for promotions and salary actions.
• Train managers and employees on appraisal processes and documentation.
• Develop, review and implement HR policies and SOPs and ensure compliance with Indian labour laws.

Skills

Performance management

HR policies

KPIs

KRAs

Payroll

Employee lifecycle

HRMS software

Education

MBA in Human Resource Management

Tools

HRMS software

Job description

Number of Vacancies: 1
Qualification: MBA in Human Resource Management (Mandatory)

About the Role

Professor Academy is seeking an experienced and performance-driven Senior HR Manager to lead performance appraisal systems and operations. The candidate will be responsible for developing measurable performance standards, monitoring employee productivity, managing the employee lifecycle, strengthening HR policies, and ensuring smooth day-to-day operations.

Key Responsibilities

Performance Management and Appraisal

• Design, implement, and continuously improve the organization’s performance appraisal system.
• Develop role-specific Key Performance Indicators (KPIs), Key Result Areas (KRAs), and measurable performance standards.
• Establish monthly, quarterly, half-yearly, and annual performance review processes.
• Coordinate probation reviews, confirmation assessments, salary revisions, promotions, and performance improvement plans.
• Collect and validate performance data from department heads and reporting managers.
• Analyse individual, departmental, and organizational performance trends.
• Identify underperformance and coordinate corrective actions, coaching, training, or performance improvement plans.
• Ensure appraisals are objective, evidence-based, consistent, and completed within prescribed timelines.
• Maintain appraisal records, ratings, feedback, and supporting documentation.
• Provide management with performance dashboards and recommendations for promotions, increments, rewards, role changes, or corrective action.
• Train managers and employees on appraisal processes, goal setting, feedback, and performance documentation.

Policy and Compliance Management

• Develop, review, and implement policies, standard operating procedures, and employee guidelines.
• Ensure compliance with applicable Indian labour laws and statutory requirements.
• Maintain statutory registers, records, reports, and compliance documentation.
• Coordinate with legal consultants, auditors, government authorities, and external service providers when required.
• Conduct periodic HR audits and address identified gaps.

Eligibility Criteria

• MBA in Human Resource Management is mandatory.
• Minimum five years of relevant HR experience in performance appraisal and operations, including experience as an HR Manager, Senior HR Executive, or Operations Manager.
• Candidates from the hospital, healthcare, education, coaching institute, or EdTech industry will be preferred.
• Hands-on experience in developing and managing KPIs, KRAs, performance appraisals, and Performance Improvement Plans.
• Strong knowledge of payroll, employee lifecycle management, employee relations, HR policies, Indian labour laws, and statutory compliance.
• Proficiency in MS Excel, Word, PowerPoint, and HRMS software.

Required Skills and Competencies

• Strong leadership and team-management abilities.
• Excellent analytical and performance-assessment skills.
• Ability to develop measurable goals and interpret performance data.
• Strong knowledge of HR operations and employee relations.
• Excellent communication, negotiation, and conflict-resolution skills.
• Sound decision-making and problem-solving abilities.
• Ability to handle confidential and sensitive information.
• High level of professionalism, fairness, integrity, and attention to detail.