Overview
This role manages and oversees key aspects of the human resources function within the organization, including Performance Management, Compensation & Benefits Management, Learning & Development, and organizational design, structure, culture, and employee engagement and relations. The ideal candidate has a broad understanding of HR practices and can handle multiple HR tasks in a fast-paced environment. This position reports to the CHRO.
Key Responsibilities
- Performance Management
- Manage performance appraisal processes, including annual goal setting, periodic performance assessments, and annual performance calibration with the leadership team.
- Provide guidance and support to managers and employees on performance issues and development plans.
- Implement employee recognition programs to enhance engagement and retention.
- Compensation and Benefits Management
- Assist in the administration of compensation and benefits programs.
- Provide guidance to leadership on annual salary revisions, manage the annual performance bonus payout, and address salary-related inquiries.
- Address employee inquiries related to compensation and benefits.
- Learning and Development
- Identify gaps in technical competencies and soft skills across different roles; collaborate with stakeholders to address them.
- Deliver training through workshops, seminars, e-learning modules, and on-the-job training to suit diverse learning styles.
- Coordinate with subject matter experts and external trainers to ensure high-quality delivery of technical and soft skills Training sessions.
- Establish metrics to measure training effectiveness and impact on performance and productivity.
- Conduct regular evaluations and gather participant feedback to continuously improve training initiatives.
- Promote awareness of training opportunities and encourage participation in professional development.
- Organizational Culture and Employee Engagement
- Foster a positive organizational culture that promotes engagement, inclusivity, and productivity.
- Develop and implement strategies to measure and improve employee engagement and satisfaction.
- Ensure effective internal communication channels to keep employees informed and involved.
- Facilitate team-building activities to improve collaboration and performance.
- Organizational Design and Structure
- Assess and design organizational structures that support business goals and improve efficiency.
- Clearly define roles and responsibilities to ensure clarity and accountability.
- Employee Relations
- Develop and enforce HR policies and procedures that support organizational development goals.
- Ensure compliance with applicable labor laws and regulations.
Qualifications
- Bachelor’s degree in business administration or related field with a PG degree in HR from a reputed institute.
- Minimum of 8 to 10 years of HR generalist experience, preferably in the IT/ITES industry.
- Strong knowledge of labour laws. Excellent computer skills, especially in MS Office (PowerPoint, Excel, Word).
- Exposure to HRMS tools; understanding of LMS and other training tools is an advantage.
Personal Attributes
- High level of professionalism and integrity.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Adaptability and ability to thrive in a fast-paced environment.
- Excellent interpersonal, communication, and presentation skills.
- Strong organizational and multitasking abilities.
- Ability to handle confidential information with discretion.
- Ability to work collaboratively across departments and levels of the organization.
Seniority level
Employment type