Senior Field Application Engineer

Iotivity Communications; Kolkata District; On-site; INR 600,000 - 800,000; Full time

Job summary

Iotivity Communications in Kolkata is seeking a Senior Technical Support Engineer / Field Application Engineer to lead the FAE and technical support function, oversee device testing and deployment, and ensure timely resolution of customer issues.

The role emphasizes establishing testing and troubleshooting processes and supporting pre-sales demonstrations and customer deployments, requiring 5-7 years of hardware customization, testing, validation, and hands-on implementation support.

Qualifications

• 5-7 years of hardware-focused support and engineering experience.
• Experience in testing, validation and deployment support.
• Experience in pre-sales demonstrations and customer deployments.

Responsibilities

• Lead the FAE and technical support function.
• Oversee device testing and deployment.
• Ensure timely technical issue resolution to customers.
• Establish testing and troubleshooting processes.
• Support pre-sales demonstrations and customer deployments.

Skills

Hardware customization

Testing

Validation

Technical implementation support

Education

B.Tech/B.E. in any specialization

B.Sc in any specialization

Job description

• Lead the FAE and technical support function.
• Oversee device testing and deployment.
• Ensure timely technical issue resolution to customers.
• Establish testing, troubleshooting processes.
• Support pre-sales demonstrations and customer deployments.

Role Category: Hardware and Networks - Other

Education

UG: B.Tech / B.E. in Any Specialization, B.Sc in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are hiring a Technical Support Engineer / Field Application Engineer (FAE) Senior role having 5-7 years of experience in hardware customization, testing, validation, and technical implementation support.