Senior Facility Executive

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 350,000 - 600,000; Full time

Job summary

JLL in Bengaluru is seeking a service desk and facilities support professional to manage cafe and pantry services, vendor coordination, inventory, invoicing, and response to calls and help desk tickets.

You will triage requests, ensure SLAs, prepare routine reports, and act as a subject matter expert in soft services and hospitality management, coordinating housekeeping materials, pest control, mail room, and client visits.

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Allocation of space to new hire.Responsible for cafe and Pantry service.Responsible for managing the HK team.Responsible for Vendor management.Responsible for inventory management.Responsible for invoicing and PR.Ensure immediate response service to Calls & Help line Tickets.Respond to inquiries through email, phone, and the service portal.Triage and solve the assigned requests according to the service desk’s standard operating procedure. Ensure Service Level Agreements (SLAs) are met to maintain high-quality service.Develop various internal reports related to Daily, Weekly & monthly Reports.Act as a subject matter expert on soft services and Hospitality management.Responsible for Procurement and ordering of Housekeeping Materials and chemicals on Monthly Basis.Maintaining Housekeeping attendance and randomly checking the checklists & implementing them.Coordinating and verifying the 52-week PPM schedules of Housekeeping.Making rounds in premises regularly to identify the House keeping issues, Maintenance issues & take immediate action for Rectification.Arrangement of all consumables and supplies for client / VIP visits.Interfacing with the pest control for carrying out the pest control activities at the facilities.Monitoring the mail room activities.Collecting all documents from the vendor for compliance audit.Oversee the pantry equipment and reprographic equipment operations during the shift and identify the issues and take necessary actions.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.