Senior Executive - Warehouse Operations - Cold Chain

DP World; Haryana; On-site; INR 350,000 - 550,000; Full time

Job summary

DP World in Haryana, India is seeking a Warehouse Operations Supervisor responsible for overseeing daily inbound/outbound activities, inventory accuracy, and team coordination to meet customer SLAs.

The role requires monitoring workflows, implementing SOPs, training staff, and ensuring safety and compliance while maintaining records in the WMS/ERP system.

Qualifications

• Experience in warehouse operations and logistics processes.
• Familiarity with WMS/ERP systems for inventory updates.
• Ability to train staff on SOPs and safety procedures.
• Strong collaboration with cross-functional teams to meet KPIs.

Responsibilities

• Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
• Ensure timely order processing and shipment execution as per customer requirements.
• Monitor operational workflows to achieve productivity and accuracy targets.
• Coordinate with warehouse staff to support manpower planning and shift execution.
• Prepare daily operational reports and MIS updates.

Tools

WMS/ERP systems

Job description

Job Description

• Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
• Ensure timely order processing and shipment execution as per customer requirements.
• Monitor operational workflows to achieve productivity and accuracy targets.

Warehouse Operations

• Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch.
• Ensure timely order processing and shipment execution as per customer requirements.
• Monitor operational workflows to achieve productivity and accuracy targets.

Inventory Management

• Maintain inventory accuracy through regular cycle counts and stock reconciliation.
• Monitor stock movement and ensure proper material handling practices.
• Investigate inventory discrepancies and **escalate** issues when required.
• Update inventory records in WMS/ERP systems.

Team Coordination

• Coordinate with warehouse associates, operators, and supervisors for smooth operations.
• Support manpower planning and shift execution.
• Train warehouse staff on SOPs, safety procedures, and operational processes.

Customer & SLA Management

• Ensure adherence to customer SLAs and operational KPIs.
• Handle operational escalations and support issue resolution.
• Maintain timely communication with internal and external stakeholders.

Process Compliance & Safety

• Follow warehouse SOPs, quality standards, and EHS guidelines.
• Ensure safe handling and storage of materials.
• Support warehouse audits and compliance activities.

Reporting & Documentation

• Prepare daily operational reports and MIS updates.
• Maintain dispatch records, inventory reports, and operational documentation.
• Track operational performance metrics and highlight improvement areas.