Senior Executive - Sustenance Sales

Godrej Industries Group; Thane; Híbrido; INR 350.000 - 550.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Flexible work options

Paid caregiver leave

Descripción de la vacante

Godrej Properties is seeking a results-driven Sales Executive to convert qualified leads into customer visits and closures at the site. You will generate new leads, service existing ones, and analyze competitor activities to sharpen strategies.

The role emphasizes customer centricity, timely follow-ups, and detailed record-keeping in Salesforce. Experience in real estate or related sectors is preferred, with a focus on achieving targets.

Formación

• 2-4 years of sales experience, preferably in real estate or service industries.
• Strong communication and interpersonal skills with a customer-centric approach.
• Ability to manage multiple leads and convert visits to closures.
• Proficiency in using CRM tools and maintaining records.

Responsabilidades

• Generate and service leads through direct channels and referrals.
• Ensure timely servicing of leads and convert them to customer visits at site.
• Guide customers through site visits, address objections, and close sales.
• Maintain accurate records of leads and bookings in Salesforce; monitor competition.

Conocimientos

Lead generation

Sales

Customer service

Negotiation

CRM Salesforce

Herramientas

Salesforce CRM

Descripción del empleo

Job Description:

About Us

Godrej Properties is among India's fastest-growing real estate companies and the largest listed real estate developer in India. With a 122-year legacy of trust, a commitment to cutting-edge design and sustainability, and projects across 12 cities, GPL has been consistently ranked among the top 2 places to work in the real estate segment in the Great Place to Work survey.

Basic Purpose of the Position

The candidate is responsible for achieving targeted sales closures at site and generating customer walk-ins from the qualified leads assigned. The candidate is also involved in analysing competitors' activities and devising strategies to counter them. Key result areas are conversion of assigned leads to customer visits and conversion of visits to closures.

Role Responsibilities

Operational

• Lead Generation & Servicing
• Generates new leads through direct channels: loyalty, referral, and corporate sales.
• Ensures timely lead servicing of all leads assigned on Salesforce; prioritises based on readiness and conversion potential.
• Ensures assigned leads are converted into quality customer visits at site through structured follow-up.
• Analyses competitor activities and devises strategies to counter them.
• Customer Centricity
• Responds to customer queries received via email or phone within agreed timelines.
• Handles complex and difficult customer queries with empathy and accuracy.
• Ensures all documents related to every customer are properly maintained.
• Guides customers through the site visit experience — matching units to their needs, handling objections, and proposing concrete next steps.

Process

• Process Adherence
• Complies with company-defined guidelines and processes.
• Adheres to project timelines.
• Maintains accurate and up-to-date records in Salesforce at every stage of the lead and booking lifecycle.
• Process Improvement
• Identifies processes and procedures in own work area that need improvement.
• Recommends process improvement ideas to streamline efficiency, costs, and productivity.
• Undertakes process improvement activities in own work area.

People Management & Development

• Learning & Development
• Identifies self-development needs.
• Takes concrete steps to pursue self-development through training, education, and projects.

Work Experience

2-4 years

Benefits

Be an equal parent

Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners

• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
• 2 months paid leave for secondary caregivers
• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel

Coverage for childbirth and fertility treatment

No place for discrimination at Godrej

Gender-neutral anti-harassment policy

Same sex partner benefits at par with married spouses

Coverage for gender reassignment surgery and hormone replacement therapy

Community partnerships and advocacy

Persons with Disability (PwD) care

We Are Selfish About Your Wellness

Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options

Elder care for those who might need to extend support to senior family members

Preventative healthcare support

Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.

Uncapped sick leave

Flexible work options, including remote working and part-time work

Mental wellness and self-care programmes, resources and counselling

Celebrating wins, the Godrej Way

Structured recognition platforms for individual, team and business-level achievements

Digital and offline instant recognition platforms

An inclusive Godrej

Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And it has been over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.

We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.

We look forward to meeting you.