Executive - Direct Sales

Godrej Industries Group; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Childcare benefits for primary caregivers

Comprehensive health insurance

Flexible work options

Mental wellness programmes

Structured recognition platforms

Job summary

Godrej Industries Group in Gurugram seeks a sales professional with 2-4 years of experience in real estate. The role involves achieving sales targets, managing customer relationships, and ensuring process adherence in CRM systems like Salesforce.

Candidates should possess strong business acumen and sales skills, with a focus on customer centricity and operational excellence, contributing to the group’s diverse and innovative projects.

Qualifications

• Understanding of micro-market dynamics in real estate.
• Ability to guide buyers toward a decision.
• Experience working with sales channels.

Responsibilities

• Drive sales and close transactions.
• Generate and service leads with timely follow-ups.
• Maintain accurate records in Salesforce.

Skills

Sales promotions and inventory management

Knowledge of real estate industry

Proficiency in Salesforce

Customer understanding

Business acumen

Education

2-4 years of relevant work experience

Tools

Salesforce

Job description

About Godrej Industries Group (GIG)

At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.

www.godrejindustries.com

About Godrej Properties Limited (GPL)

Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each Godrej Properties development combines the over 125-year legacy of excellence and trust with a commitment to cutting-edge design, technology, and sustainability.

www.godrejproperties.com

Role Responsibilities

Sales

• Ensures achievement of sales as per AOP & monthly / quarterly plans.
• Closes sales bookings with customers, converting site visits into confirmed transactions.
• Proposes schemes to reduce slow-moving inventory and facilitate fast movement of inventory.
• Drives new sales through loyalty, referral, and corporate sales channels.

Operational

• Lead Generation & Servicing – Generates new leads through direct channels: loyalty, referral, and corporate sales.
• Ensures timely lead servicing of all leads assigned on Salesforce; prioritises based on readiness and conversion potential.
• Ensures assigned leads are converted into quality customer visits at site through structured follow-up.
• Analyses competitor activities and devises strategies to counter them.
• Customer Centricity – Responds to customer queries received via email or phone within agreed timelines.
• Handles complex and difficult customer queries with empathy and accuracy.
• Ensures all documents related to every customer are properly maintained.
• Guides customers through the site visit experience—matching units to their needs, handling objections, and proposing concrete next steps.

Process

• Process Adherence
  • Complies with company-defined guidelines and processes.
  • Adheres to project timelines.
  • Maintains accurate and up-to-date records in Salesforce at every stage of the lead and booking lifecycle.
• Process Improvement
  • Identifies processes and procedures in own work area that need improvement.
  • Recommends process improvement ideas to streamline efficiency, costs, and productivity.
  • Undertakes process improvement activities in own work area.

People Management & Development

• Learning & Development – Identifies self-development needs.
• Takes concrete steps to pursue self-development through training, education, and projects.

Functional / Technical Competencies

• Knowledge of real estate industry and micro-market dynamics.
• Product understanding: ability to articulate unit features, floor premiums, and project USPs confidently.
• Customer understanding: ability to qualify leads, uncover needs, and guide buyers toward a decision.
• Business acumen and commercial orientation.
• Sales promotions and inventory management.
• Working experience in loyalty, referral, and corporate sales channels in real estate.
• Proficiency in Salesforce or equivalent CRM tools for lead tracking and pipeline management.

Work Experience

2-4 years

Benefits

• Be an equal parent
  • Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners.
  • 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers.
  • 2 months paid leave for secondary caregivers.
  • Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel.
  • Coverage for childbirth and fertility treatment.
• No place for discrimination at Godrej
  • Gender-neutral anti-harassment policy.
  • Same sex partner benefits at par with married spouses.
  • Coverage for gender reassignment surgery and hormone replacement therapy.
  • Community partnerships and advocacy.
  • Persons with Disability (PwD) care.
• We Are Selfish About Your Wellness
  • Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options.
  • Elder care for those who might need to extend support to senior family members.
  • Preventative healthcare support.
  • Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
  • Uncapped sick leave.
  • Flexible work options, including remote working and part-time work.
  • Mental wellness and self-care programmes, resources and counselling.
• Celebrating wins, the Godrej Way
  • Structured recognition platforms for individual, team and business-level achievements.
  • Digital and offline instant recognition platforms.
• An inclusive Godrej
  • We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.