Senior Executive - Security

Phoenix Incorporated; Indore District; On-site; INR 391,000 - 725,000; Full time

Job summary

Phoenix Incorporated is seeking a Sr. Executive - Security to oversee safety and security for operations in retail locations within the specified geographic area.

The role focuses on enforcing defined security guidelines and coordinating with external agencies and vendors to uphold high standards of safety. The candidate should have 2–4 years of experience in retail operations, with strong knowledge of security procedures, statutory safety regulations, and disaster management techniques.

Qualifications

• Minimum qualification is any graduate.
• Experience in retail operations is required.
• Knowledge of security operations and safety regulations.

Responsibilities

• Manage location-wise manpower deployment with outsourced agency.
• Monitor outsourced staff to ensure SLA adherence.
• Check quality and maintenance of security equipment.
• Prepare incident/observation and other security reports.
• Liaise with regulatory authorities and government agencies (police, fire, NSG, etc.).
• Audit security operations to ensure compliance with protocols.

Skills

Security operations

Regulatory compliance

Disaster management

Education

Any Graduate

Job description

Job Description:

Job Title

Sr. Executive - Security

Department / Division

Operations

External Interface

(Enlist external agencies/authorities that you are required to deal with while discharging your duty)

• Government/ regulatory authorities/ statutory/ law enforcement agencies
• Security vendors/ agencies
• Medical Agencies (hospitals, ambulance services, etc)
• Retailers

Minimum Qualification

• Any Graduate

Minimum Experience

• 2 - 4 years of experience in Operations in retail industry

Special Skills/Attributes

• Knowledge of security operations in malls
• Knowledge of statutory legislations pertaining to safety
• Disaster Management techniques

Overall Purpose/Objective

Of the job

• Responsible for ensuring adherence to defined safety and security guidelines for all operations with focus on specific geographic areas of the Centre

Key Responsibilities

(List major responsibilities, that you have, to achieve the key objectives)

• Manage and execute the location-wise manpower deployment schedule and security equipment requirements with outsourced agency on a regular basis
• Regularly monitor the performance of the outsourced agency staff to ensure adherence to the defined Service Level Agreements (SLAs)
• Responsible for checking of quality of all safety and security equipments delivered as against requirement and also its regular maintenance
• Ensure timely preparation of various reports (incident/ observation report, command center report, etc.) for the functional operations
• Liaison with various regulatory authorities/ government agencies (such as police, fire department, RTO, courts, Security Guard Board, National Security Guards (NSG), municipal corporation, local political leaders, etc.)
• Ensure regular audit of the security operations to ensure compliance with security protocols

Requirements: