Senior Executive - Sales MIS

DKT India; Mumbai City; On-site; INR 279,000 - 446,000; Full time

Job summary

DKT India is seeking a Senior Executive - Sales MIS to support sales operations through SFA system management, data reporting, and field staff coordination. You will monitor distributor sales data, verify claims, and ensure timely reporting for HR and payroll processes.

The role requires meticulous data entry in CRM, management of sales records, and preparation of performance reports for staff and management. You will collaborate with sales teams to maintain accurate records and drive efficiency.

Qualifications

• Experience managing SFA system data reporting for sales operations.
• Coordinate field staff and monitor distributor sales data.
• Ensure timely reporting for payroll and management.

Responsibilities

• Follow up with field staff and SDBRs for stock and sales statements and invoices.
• Update and data entry for monthly stock statements and invoices.
• Check Field Staff Monthly Expense Claim Online through CRM.
• Verify primary and secondary sales data for incentive processes.
• Follow up on the tour program monthly.
• Review OTC, Taxi Tour and Chemist Meeting claim documents and maintain Excel entries.
• Update organograms for new hires and resignations.
• Create/delete official email IDs for employees in both divisions.
• Prepare Sales Performance Reports for pending confirmations as required by HR.
• Update details of joined/resigned field employees and create SFA IDs for OTC/Clinical Division.
• Update Doctor and Chemist lists as requested by Sales team.
• Maintain active/discontinued SDBRs/DBRs in CRM.
• Unlock DCRs for field staff as requested.
• Prepare monthly attendance reports for payroll from SFA daily report.
• Generate and review DCR Pending Leave report on alternate days.

Skills

SFA system handling

Excel & data management

Coordination with field sales teams

Attention to detail

Tools

SFA/CRM Systems

Microsoft Excel

Email & Internal Tools

Job description

Position Title : Senior Executive - Sales MIS

Department : Sales Force Effectiveness (SFE)

Reporting To : Senior Manager - CRM

Location : Head Office

Employment Type : Full-Time

Job Summary

The SFE Executive is responsible for supporting sales operations through SFA system management, data reporting, field staff coordination, and distributor sales data monitoring. The role includes maintaining accurate sales records, supporting HR processes, verifying claims, and ensuring timely reporting for management and payroll processes.

Key Responsibilities

• Follow up with field staff and SDBRs for SDBR-to-DBR stock and sales statements, sales invoices, and sales register soft copies.
• Update and data entry for SDBR-to-DBR stock statements, sales invoices, and sales register data entry every month as per deadlines.
• Checking Field Staff Monthly Expense Claim Online through CRM Software.
• Verify SDBR Primary and Secondary Sales data for the incentive process.
• Follow up on the tour program every month during the last week.
• Check and verify OTC, Taxi Tour, and Chemist Meeting activity claim documents and maintain entries record in Excel.
• Update the organogram for new joinees and resigned employees.
• Create and delete official email IDs for employees of both divisions.
• Prepare Sales Performance Reports for employees whose confirmation is due, as per HR requirements.
• Update details of newly joined and resigned field employees and create SFA IDs for the OTC/Clinical Division.
• Update Doctor and Chemist list as per requests by Sales team.
• Maintain and update details of active and discontinued SDBRs / DBRs in CRM.
• Unlock DCR of field staff as per request.
• Prepare monthly attendance reports for payroll by extracting data from the SFA daily report.
• Generate and review the DCR Pending. Leave Report on alternate days.

Key Skills

• Sales Force Automation (SFA) system handling
• Excel and data management & Sales data entry
• Coordination with field sales teams
• Attention to detail and documentation verification

Tools & Systems Used

• SFA / CRM Systems
• Microsoft Excel
• Email & Internal Communication Tools

Why Join Us?

Join a passionate, fun, and impact-driven organization that combines purpose with performance. At DKT India, your contributions will directly support reproductive health and family planning initiatives that change lives across the country.